Manager, Solutions Engineering | AMER | Remote

Grafana Labs
United States
Workplace: RemoteFull timeUSD 234,000 - 278,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Coaching","Mentoring","Thought leadership","Ownership","Cross-functional collaboration"]

Lead and scale a regional Solutions Engineering team, partnering with Sales leadership to build go-to-market motion for open-source and cloud offerings. Own the presales and discovery process, executive sponsorship of key accounts, and quarter-over-quarter team planning to hit financial targets. Work cross-functionally with Product, Engineering, Customer Experience, and Marketing to ensure successful adoption, influence the roadmap from customer feedback, and drive community and usage programs across the AMER region.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Grafana Labs
Grafana Labs
2 days ago

Manager, Solutions Engineering | AMER | Remote

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead and scale a regional Solutions Engineering team, partnering with Sales leadership to build go-to-market motion for open-source and cloud offerings. Own the presales and discovery process, executive sponsorship of key accounts, and quarter-over-quarter team planning to hit financial targets. Work cross-functionally with Product, Engineering, Customer Experience, and Marketing to ensure successful adoption, influence the roadmap from customer feedback, and drive community and usage programs across the AMER region.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Attract, recruit, ramp, and mentor a team of Presales Solution Engineers.
  • •Own regional build-out and planning with sales leader counterparts to drive revenue targets.
  • •Execute presales motions including discovery, demonstrations, technical validation, POVs, and Mutual Account Plans.
  • •Partner with Customer Experience and professional services to ensure customer success after the sale, including adoption and roll-out.
  • •Partner with Sales, marketing, Product, and Engineering to influence roadmap based on customer feedback and drive community/adoption programs.

Pay and Benefits

Salary: USD 234,000 - 278,000 annually
Equity and Bonus:Equity
Perks:Paid LeaveRsus

Key Requirements

  • •5+ years in the high tech industry, with experience in roles such as Developer, Sales Engineer/Architect, or Manager.
  • •Direct experience mentoring, developing people, and managing performance.
  • •Experience selling in an open-source or cloud-first/product-led go-to-market motion.
  • •Experience implementing a formal sales methodology and qualification frameworks like MEDDPICC.
  • •Direct experience selling monitoring/data/visualization products; DevOps experience (IaC, CI/CD, GitHub Actions) is a plus.
Experience:5+ yearsHigh techOpen source sellingCloud-firstMonitoringObservabilityDevOpsSales methodologies
Skills:CoachingMentoringThought leadershipOwnershipCross-functional collaboration
Languages:English
Tech Stack:IaCCI/CDGitHub Actions

Company Brief

Grafana Labs
Develops open-source and commercial observability tools, including Grafana for metrics visualization, Loki for log aggregation, and Tempo for tracing, enabling organizations to monitor, analyze, and visualize system performance and telemetry data.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: New York, United States
Founded: 2014
WebsiteLinkedIn