Process Manager

Discover Financial
Plano, Richmond
Full timeUSD 66,700 - 83,700 annuallyFunction: Communications, PR & CommunityExperience: 1+ yearsEducation: high_schoolSkills: ["Executive communication","Stakeholder management","Mentoring","Cross-functional collaboration","Problem-solving"]

Own end-to-end operational projects that drive organizational efficiency and strategic alignment across support teams, from kickoff through launch. Lead executive-ready, data-driven communication to secure approvals and funding, and independently diagnose systemic problems using analytical techniques. Facilitate key business cycles including QBRs, OKR planning, and annual budgeting (e.g., ZBB). Mentor associates and support an inclusive culture through cross-functional collaboration and D&I initiatives.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Discover Financial
Discover Financial
3 weeks ago

Process Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own end-to-end operational projects that drive organizational efficiency and strategic alignment across support teams, from kickoff through launch. Lead executive-ready, data-driven communication to secure approvals and funding, and independently diagnose systemic problems using analytical techniques. Facilitate key business cycles including QBRs, OKR planning, and annual budgeting (e.g., ZBB). Mentor associates and support an inclusive culture through cross-functional collaboration and D&I initiatives.
Location: Plano, Richmond
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Lead and manage end-to-end operational projects from concept development through launch.
  • •Drive senior leadership alignment and secure project funding/approval with data-driven presentations tailored to diverse audiences.
  • •Identify organizational needs and systemic problems using advanced analytical techniques and implement cost-saving technical and process solutions.
  • •Facilitate critical business cycles including QBRs, OKR planning, and annual budget formulation (e.g., ZBB).
  • •Manage cross-functional collaboration, build stakeholder consensus, mentor associates, and lead diversity and inclusion initiatives.

Pay and Benefits

Salary: USD 66,700 - 83,700 annually

Key Requirements

  • •High School Diploma, GED, or equivalent certification.
  • •At least 1 year of Process Management or Risk Management experience.
  • •2+ years of Project Management experience.
  • •Bachelor’s Degree.
  • •Business Process Management, PMP, Lean, Agile, or Six Sigma certification.
Experience:1+ years
Education:High School
Skills:Executive communicationStakeholder managementMentoringCross-functional collaborationProblem-solving
Certifications:PMPLeanAgileSix Sigma
Tech Stack:QBROKRZBBErlang

Eligibility

Visa:H1BF-1 OPTF-1 STEM OPTF-1 CPTJ-1TNE-3O-1
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn