General Clerk III (CIF)

Akima
United States
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Communication","Record keeping","Inventory reconciliation","Safety compliance"]

Provide courteous customer service for CIF transactions, greeting and assisting Soldiers, civilians, and units while answering phones and handling scheduling and exchange procedures. Process issue/turn-in requests, verify identification and authorization, maintain accurate records in SEAM, and manage digital and hard-copy files. Verify condition codes and serviceability, support inventories and reconciliation, report discrepancies, and help keep work areas safe, clean, and organized.

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FursaFursa
Akima
Akima
1 day ago

General Clerk III (CIF)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Provide courteous customer service for CIF transactions, greeting and assisting Soldiers, civilians, and units while answering phones and handling scheduling and exchange procedures. Process issue/turn-in requests, verify identification and authorization, maintain accurate records in SEAM, and manage digital and hard-copy files. Verify condition codes and serviceability, support inventories and reconciliation, report discrepancies, and help keep work areas safe, clean, and organized.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Provide professional customer service for CIF transactions, greet and direct customers, and answer phones and inquiries related to issues, turn-ins, appointments, and exchanges.
  • •Assist customers resolving discrepancies with hand receipts, clothing records, and OCIE transactions; verify identification and authorization for issue/turn-in.
  • •Maintain accurate customer records within SEAM and manage digital and hard-copy files in accordance with AR 25-400-2; prepare and process DA Forms and related documentation.
  • •Conduct issue/turn-in transactions per AR 710-4 and CIF SOP, verify condition codes and serviceability, and support identification/tagging of unserviceable or damaged items.
  • •Support daily, monthly, and annual inventories, reconcile on-hand balances with system records, report discrepancies/losses/damaged property, and keep areas clean, safe, and organized.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife Insurance401k

Key Requirements

  • •High school graduate or equivalent, with knowledge of automated data systems and data system input.
  • •Two years of administrative experience with some knowledge of military Organizational Clothing and Individual Equipment.
  • •Good oral and written communication skills and a working knowledge of office tools/programs.
  • •Must possess and maintain a current State of Colorado Driver’s License prior to start date or by 30 days after employment.
  • •Must be a US Citizen to obtain and maintain a National Agency Check and Inquiries (NACI) to obtain a CAC; must receive favorable background and drug testing results.
Experience:Military
Education:High School
Skills:Customer serviceCommunicationRecord keepingInventory reconciliationSafety compliance
Licenses:State of Colorado Driver’s License
Languages:En-us
Tech Stack:Microsoft OfficeSEAM

Eligibility

Nationality:US National
Security Clearance:NACI

Company Brief

Akima
Provides government and commercial clients with mission-critical services including operations & maintenance, logistics, IT, engineering, cybersecurity, and staffing solutions across defense, federal, and infrastructure markets.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Herndon, United States
Founded: 1996
Website