Host/Greeter, Boston

Hermes
Boston
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Communication","Customer service","Organization","Multitasking","Teamwork"]

Greet customers at the entrance of the Hermès Boston boutique, provide exceptional service, and guide clients to merchandise or team members. Manage appointment calendars, assist with queueing and seating, and collaborate with selling and operations teams to ensure a seamless client experience in a fast-paced retail environment.

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Hermes
Hermes
4 months ago

Host/Greeter, Boston

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Greet customers at the entrance of the Hermès Boston boutique, provide exceptional service, and guide clients to merchandise or team members. Manage appointment calendars, assist with queueing and seating, and collaborate with selling and operations teams to ensure a seamless client experience in a fast-paced retail environment.
Location: Boston
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Greet every visitor warmly as they enter and leave the boutique.
  • •Model the Hermès standard of extraordinary service and assist clients with inquiries.
  • •Guide clients to products or team members based on needs and interests.
  • •Collaborate with the boutique team to coordinate appointment arrivals across departments.
  • •Maintain the daily calendar of client appointments and boutique events, updating arrivals, no-shows, and cancellations.

Pay and Benefits

Perks:Health InsuranceDentalVision401kRetirementProduct DiscountPaid LeaveParital Leave

Key Requirements

  • •Must have strong communication and gracious, warm approach
  • •Excellent customer service experience in retail or service sectors
  • •Ability to work a flexible schedule according to business needs
  • •Attention to detail and organized work style
  • •Proficiency with Microsoft Office (Word, Excel, PowerPoint) and basic information management
Experience:RetailCustomer serviceHospitality
Skills:CommunicationCustomer serviceOrganizationMultitaskingTeamwork
Languages:English
Tech Stack:Microsoft Office

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn