Operations Associate

Stripe
Bengaluru
Workplace: OnsiteFull timeFunction: Software EngineeringExperience: 2-6 yearsSkills: ["Communication","Problem-solving","Collaboration","Customer service","Critical thinking"]

Join Stripe Delivery Centers to design, implement and grow Stripe’s operations for the next decade. You’ll tackle global user issues, build scalable operations, drive process improvements, and collaborate with cross-functional teams to enhance compliance workflows for legal entities, law firms, and government agencies while helping users feel secure and supported throughout their interactions.

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FursaFursa
Stripe
Stripe
3 months ago

Operations Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Join Stripe Delivery Centers to design, implement and grow Stripe’s operations for the next decade. You’ll tackle global user issues, build scalable operations, drive process improvements, and collaborate with cross-functional teams to enhance compliance workflows for legal entities, law firms, and government agencies while helping users feel secure and supported throughout their interactions.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering

Key Responsibilities

  • •Review and validate reports of violations flagged by various agencies while ensuring compliance to law and regulatory board.
  • •Support users' concerns and provide exceptional customer service.
  • •Analyze current processes and initiate changes aimed at scaling operations and enhancing user experience.
  • •Respond to reports submitted by legal and government entities via email.
  • •Collaborate closely with other Stripe teams to enhance product offerings and improve messaging around new products and features.

Key Requirements

  • •You have a user first mindset and are energized by the challenge of solving difficult problems
  • •You have excellent communication skills, both written and verbally
  • •You excel in critical thinking and problem solving
  • •You might have close to 2 to 6 years of experience in customer service or internal/external user-facing operations
  • •You enjoy learning about products and processes, you are an organized, self-starter with passion for finding solutions to our user’s challenges
Experience:2-6 yearsFintechPaymentsSaaS
Skills:CommunicationProblem-solvingCollaborationCustomer serviceCritical thinking
Languages:English

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
Glassdoor
Glassdoor: 4.2
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