GSE (Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188)

HSBC
Kuala Lumpur
Full timeFunction: Government & Public AdministrationSkills: ["Communication","Teamwork","Client service","Process improvement","Root cause analysis","Compliance-minded","Escalation"]

Support the Collateral Management team within HSBC Markets & Securities Services’ Middle Office. The role contributes to third-party collateral processing for OTC/Repo/FX products, helping manage counterparty risk exposure through margin calls and valuation collation/distribution. Provide daily operational support and serve as escalation point for business and clients, support dispute process alignment globally, and help maintain operational controls, risk mitigation, and process improvements.

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FursaFursa
HSBC
HSBC
3 days ago

GSE (Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188)

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Last checked: 19 hours agoStatus: Live

Job Summary

Support the Collateral Management team within HSBC Markets & Securities Services’ Middle Office. The role contributes to third-party collateral processing for OTC/Repo/FX products, helping manage counterparty risk exposure through margin calls and valuation collation/distribution. Provide daily operational support and serve as escalation point for business and clients, support dispute process alignment globally, and help maintain operational controls, risk mitigation, and process improvements.
Location: Kuala Lumpur
Employment Type: Full time
Job Function: Government & Public Administration

Key Responsibilities

  • •Provide daily operations support to ensure controls are carried out and help prevent operational and reputational risk.
  • •Act as the primary contact for the business and clients for escalation issues.
  • •Align dispute processes globally to mitigate risk and improve efficiency.
  • •Support operational effectiveness and control, including preparing/updating business contingency plans.
  • •Investigate issues/problems, resolve or escalate appropriately, and contribute process improvement ideas and implementation support.

Key Requirements

  • •Need to be a quick learner with an interest in the banking industry.
  • •Ability to work in a team and build relationships with internal and external stakeholders.
  • •Good business communication (written and oral) and ability to maintain a high level of client service.
  • •Intermediate Microsoft Excel skills and good Microsoft skills.
  • •Basic knowledge of derivative products and financial markets; ensure adherence to procedures and policies.
Experience:BankingFinancial marketsDerivativesOTCOTC derivativesFXRepoCollateral managementCredit risk
Skills:CommunicationTeamworkClient serviceProcess improvementRoot cause analysisCompliance-mindedEscalation
Tech Stack:Microsoft ExcelExcelISDACSAOTCFXRepoOver-the-counter derivatives

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn