HR Advisor - 3rd Shift - Albany Plant

Tyson Foods
United States
Workplace: OnsiteFull timeUSD 20.67 - 35.1 hourlyFunction: People, HR & TalentExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Customer service","Troubleshooting","Planning","Organizational skills","Detail-oriented","Multi-tasking","Teamwork"]

Provide process and transactional support for HR systems and processes as a first point of contact for users. Handle case management through ServiceNow plus chat and phone support, including high-volume walk-up requests, first-level support resolution, and HR inbox monitoring with escalation as needed. Support HR data intake and updates (e.g., personal information changes), navigate HR systems, and assist with LOA support. Work onsite at the Albany Plant during 3rd shift.

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Tyson Foods
Tyson Foods
1 day ago

HR Advisor - 3rd Shift - Albany Plant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Provide process and transactional support for HR systems and processes as a first point of contact for users. Handle case management through ServiceNow plus chat and phone support, including high-volume walk-up requests, first-level support resolution, and HR inbox monitoring with escalation as needed. Support HR data intake and updates (e.g., personal information changes), navigate HR systems, and assist with LOA support. Work onsite at the Albany Plant during 3rd shift.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Mid level

Key Responsibilities

  • •Serve as the first point of contact for HR systems/process support via ServiceNow case management, chat, and phone.
  • •Manage high-volume walk-up support and resolve first-level support requests following established procedures.
  • •Assist with HR system navigation and routine correspondence (e.g., address changes, application support, background check corrections, employee self-service).
  • •Update and maintain key business processes and general master data components.
  • •Monitor HR inboxes and respond directly or escalate issues to the appropriate People Operations/leadership teams.

Pay and Benefits

Salary: USD 20.67 - 35.1 hourly

Key Requirements

  • •Bachelor’s degree or an equivalent combination of education and experience.
  • •2+ years in a relevant customer support role with data entry experience.
  • •Intermediate computer skills, including generating letters/spreadsheets/graphics and creating simple queries with formatted data output.
  • •Proficiency in Microsoft Excel, Word, and PowerPoint.
  • •Excellent verbal and written communication, strong customer service, analytical/troubleshooting skills, and the ability to work in a fast-paced environment.
Experience:2+ years
Education:Bachelor's
Skills:CommunicationCustomer serviceTroubleshootingPlanningOrganizational skillsDetail-orientedMulti-taskingTeamwork
Tech Stack:ServiceNowMicrosoft ExcelMicrosoft WordMicrosoft PowerPointSAPWorkdayHR systems

Company Brief

Tyson Foods
Tyson Foods is a global food company that produces and markets chicken, beef, and pork products, along with prepared foods and packaged protein brands for retail and foodservice customers.
Industry: Food Production
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Springdale, United States
Founded: 1935
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Glassdoor: 3.5
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