Associate III

Tapestry
Ontario
Workplace: OnsiteFull timeUSD 15 - 24.25Function: SalesSkills: ["Interpersonal communication","Multitasking","Collaboration","Customer focus","Learning agility"]

Provide warm, confident customer service as a trusted style advisor for Kate Spade product selection. Engage guests through strong product knowledge, active listening, and styling guidance to create complete looks and drive add-ons. Support operational excellence by maintaining stockroom organization and completing POS transactions, while reinforcing customer choices and ensuring a seamless checkout experience. Meet business needs with a flexible retail schedule and learn omni/virtual selling techniques.

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Tapestry
Tapestry
4 months ago

Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide warm, confident customer service as a trusted style advisor for Kate Spade product selection. Engage guests through strong product knowledge, active listening, and styling guidance to create complete looks and drive add-ons. Support operational excellence by maintaining stockroom organization and completing POS transactions, while reinforcing customer choices and ensuring a seamless checkout experience. Meet business needs with a flexible retail schedule and learn omni/virtual selling techniques.
Location: Ontario
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Greet guests, demonstrate product knowledge, and use active listening to understand needs.
  • •Provide styling advice, suggest add-ons, and create complete looks to encourage new styles.
  • •Guide customers through purchase decisions and ensure a seamless checkout experience.
  • •Drive results through strong customer connections, storytelling, and brand/product expertise.
  • •Maintain operational excellence, including stockroom organization and POS transactions.

Pay and Benefits

Salary: USD 15 - 24.25
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •Professional selling skills with exceptional interpersonal and communication abilities.
  • •Prior experience in a retail environment.
  • •Ability to multitask, prioritize, and work collaboratively in a team setting.
  • •Social media awareness and willingness to learn omni/virtual selling techniques.
  • •Ability to work a flexible schedule, including nights, weekends, and busy periods.
Experience:Retail
Skills:Interpersonal communicationMultitaskingCollaborationCustomer focusLearning agility
Languages:English
Tech Stack:POS transactionsSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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