DDA Collector

U.S. Bancorp
Cincinnati, Minneapolis
Workplace: RemoteFull timeUSD 20 - 22.5 hourlyFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer service","Communication","Exception handling","Data interpretation","Relationship building"]

Collect payments on assigned delinquent checking accounts by reviewing documentation, contacting customers by phone, and producing written correspondence. Arrange repayment schedules to reduce losses while ensuring compliance with fair debt collection practices and relevant collection policies. Work in a U.S. home-based remote role across the listed locations, bringing strong customer service, exception handling, and clear verbal and written communication.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
2 days ago

DDA Collector

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Collect payments on assigned delinquent checking accounts by reviewing documentation, contacting customers by phone, and producing written correspondence. Arrange repayment schedules to reduce losses while ensuring compliance with fair debt collection practices and relevant collection policies. Work in a U.S. home-based remote role across the listed locations, bringing strong customer service, exception handling, and clear verbal and written communication.
Location: Cincinnati, Minneapolis
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Collect payments on assigned delinquent checking accounts by reviewing documentation.
  • •Contact customers & clients by telephone to support repayment.
  • •Create written correspondence per customer request.
  • •Arrange repayment schedules to minimize loss to the organization.
  • •Comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct.

Pay and Benefits

Salary: USD 20 - 22.5 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Two to three years of experience in collections call center.
  • •Good knowledge of loan collection policies and procedures, fair debt collection practices, and related laws.
  • •Strong customer service/relations skills.
  • •Ability to identify and resolve exceptions and to organize and interpret information.
Experience:CollectionsCall center
Education:High School
Skills:Customer serviceCommunicationException handlingData interpretationRelationship building

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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