Test Center Administrator (FT)

Prometric
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Communication","Report writing","Multitasking"]

Serve as the face of Prometric at the test center by verifying candidate identities, performing required security checks, and monitoring computer-based exams to ensure exam integrity. Maintain a secure testing environment, address or report candidate issues promptly, and safeguard procedures and materials. You’ll work in an office test-center setting with variable full-time schedules (including Saturday, occasional evenings, and possible Sundays), while communicating professionally and documenting reports accurately.

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Prometric
Prometric
1 month ago

Test Center Administrator (FT)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 days agoStatus: Live

Job Summary

Serve as the face of Prometric at the test center by verifying candidate identities, performing required security checks, and monitoring computer-based exams to ensure exam integrity. Maintain a secure testing environment, address or report candidate issues promptly, and safeguard procedures and materials. You’ll work in an office test-center setting with variable full-time schedules (including Saturday, occasional evenings, and possible Sundays), while communicating professionally and documenting reports accurately.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures.
  • •Greet examinees and verify identification.
  • •Perform security checks (including use of wands) and continuously monitor exams.
  • •Report and/or resolve candidate issues with urgency, and report occurrences outside guidelines.
  • •Ensure a secure testing environment and materials; represent Prometric’s vision, mission, and values.

Pay and Benefits

Perks:Paid Leave401kVisionFsaEapPaid Training

Key Requirements

  • •High school diploma or equivalent required (college experience a plus).
  • •Minimum one year of in-person customer service experience required (call center, retail, restaurant, etc.).
  • •Must be 18 years of age to qualify.
  • •Ability to communicate professionally and write detailed, accurate reports and correspondence.
  • •Familiarity with Microsoft Windows-based computer programs (MS Office, Outlook, Explorer/web browsing).
Experience:Customer service
Education:High School
Skills:CommunicationReport writingMultitasking
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorerWeb browsing

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn