Relationship Manager (Malayalam speaker) - Relocation to Armenia

Exinity
Bengaluru
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3-4 yearsSkills: ["Consultative selling","Relationship-building","Communication","Commercial judgment","Problem-solving"]

Manage qualified leads and an assigned client portfolio to drive activation, deposits, trading activity, retention, and reactivation. Build trusted, value-based relationships through consultative conversations and regular engagement across approved channels. Own individual KPIs and use CRM/reporting tools to prioritize actions and improve commercial performance. Maintain strong knowledge of FX/CFD products and ensure all client communications and activity meet approved compliance, conduct, and security requirements.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Exinity
Exinity
2 days ago

Relationship Manager (Malayalam speaker) - Relocation to Armenia

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Manage qualified leads and an assigned client portfolio to drive activation, deposits, trading activity, retention, and reactivation. Build trusted, value-based relationships through consultative conversations and regular engagement across approved channels. Own individual KPIs and use CRM/reporting tools to prioritize actions and improve commercial performance. Maintain strong knowledge of FX/CFD products and ensure all client communications and activity meet approved compliance, conduct, and security requirements.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Convert qualified leads from Marketing and Partnerships and guide prospects through onboarding and initial funding.
  • •Build and maintain trusted relationships with assigned clients through regular personalized engagement.
  • •Identify inactive or at-risk clients and support retention or reactivation activities based on client needs and feedback.
  • •Drive revenue growth by meeting KPIs for revenue, deposits, conversion, and activity; upsell/cross-sell within approved parameters.
  • •Maintain operational discipline: ensure strong FX/CFD product knowledge, accurate CRM records, and compliance with commercial, compliance, security, conduct, and client-communication requirements.

Key Requirements

  • •3–4 years of relevant experience in relationship management, sales, or client-facing commercial roles, preferably in a CFD/FX brokerage or related financial-services environment.
  • •Fluency in English and Malayalam (spoken and written).
  • •Demonstrated ability to manage client relationships, convert opportunities, and deliver against KPIs such as revenue, deposits, activation, or trading activity.
  • •Strong working knowledge of FX/CFD markets, currency pairs, trading concepts, and factors influencing market activity.
  • •Confident use of CRM systems, sales reporting tools, and MS Office to maintain accurate client and performance data.
Experience:3-4 yearsCFDFX brokerageFinancial services
Education:
Skills:Consultative sellingRelationship-buildingCommunicationCommercial judgmentProblem-solving
Languages:EnglishMalayalam
Tech Stack:CRM systemsSales reporting toolsMS OfficeMetaTrader

Company Brief

Exinity
Exinity operates online trading platforms and financial services brands, offering retail forex and CFD trading, digital trading tools, and market education to individual traders worldwide.
Industry: Trading Platforms
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Website