Field Technician II - Cheyenne, WY

Lumen
Cheyenne
Workplace: OnsiteFull timeUSD 49,674 - 66,300 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 2+ yearsEducation: high_schoolSkills: ["Independent work","Troubleshooting","Documentation","Administrative skills","Prioritization"]

Maintain and restore telecommunications network services across an assigned territory by responding to outages, troubleshooting and repairing network equipment, and running OTDR and other diagnostics. Perform preventive maintenance, provide smart hands support at remote sites, and maintain site infrastructure such as HVAC systems and generators. Document work activities and use Microsoft Office tools like Outlook and Teams to coordinate communication and administrative tasks while supporting network reliability and customer service continuity.

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FursaFursa
Lumen
Lumen
18 hours ago

Field Technician II - Cheyenne, WY

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Last checked: 13 hours agoStatus: Live

Job Summary

Maintain and restore telecommunications network services across an assigned territory by responding to outages, troubleshooting and repairing network equipment, and running OTDR and other diagnostics. Perform preventive maintenance, provide smart hands support at remote sites, and maintain site infrastructure such as HVAC systems and generators. Document work activities and use Microsoft Office tools like Outlook and Teams to coordinate communication and administrative tasks while supporting network reliability and customer service continuity.
Location: Cheyenne
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Respond to network outages and perform service restoration to maintain availability.
  • •Troubleshoot, repair, and maintain telecommunications and network infrastructure equipment.
  • •Perform OTDR and other network testing to identify and resolve service issues.
  • •Conduct preventive maintenance on network facilities and supporting infrastructure, including remote smart hands support.
  • •Accurately document work activities and use Microsoft Office tools (Outlook, Teams) to support network reliability and customer service continuity.

Pay and Benefits

Salary: USD 49,674 - 66,300 annually
Perks:Health InsuranceDentalVision401kGym MembershipLearning BudgetPaid Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Minimum of 2 years of relevant telecommunications, network infrastructure, or field technical experience.
  • •Experience troubleshooting and repairing network equipment.
  • •Knowledge of fiber optic networks, including performing OTDR testing and network diagnostics.
  • •Ability to work independently across multiple field locations, including outdoor work in all seasons, with a valid driver’s license and participation in an on-call rotation.
Experience:2+ yearsTelecommunicationsFiber optic networksNetwork infrastructureField technical support
Education:High School
Skills:Independent workTroubleshootingDocumentationAdministrative skillsPrioritization
Licenses:Valid driver's license
Tech Stack:OTDRMicrosoft OfficeOutlookTeamsHVACGenerators

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn