Sales Account Manager, Italy

Chep
Italy
Workplace: HybridFull timeEUR 55,200 - 64,100 annuallyFunction: Customer Success & Account ManagementSkills: ["Account Management","Building Rapport","Analytical mindset","Problem-solving","Negotiation","Relationship Management","Customer-focused","Communication","Presentation","Teamwork","Taking Ownership"]

Own strategic customer relationships in Italy, aligning account plans with growth, cost reduction, and sustainability goals. Lead contract negotiations and commercial tenders, run business reviews, and track performance metrics like NPS to drive continuous improvement. Proactively identify and secure new opportunities, strengthen networks inside customer organizations, and support revenue retention and expansion through tailored communication and solutions.

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FursaFursa
Chep
Chep
1 day ago

Sales Account Manager, Italy

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Last checked: 2 hours agoStatus: Live

Job Summary

Own strategic customer relationships in Italy, aligning account plans with growth, cost reduction, and sustainability goals. Lead contract negotiations and commercial tenders, run business reviews, and track performance metrics like NPS to drive continuous improvement. Proactively identify and secure new opportunities, strengthen networks inside customer organizations, and support revenue retention and expansion through tailored communication and solutions.
Location: Italy
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage and develop strategic customer relationships to deliver revenue and satisfaction targets.
  • •Create and implement strategic account plans with commercial leadership to drive growth, cost reduction, and sustainability.
  • •Lead contract negotiations and commercial tenders to secure favorable terms.
  • •Conduct customer business reviews, ensuring compliance with audit plans and accurate asset management records.
  • •Monitor account performance (e.g., NPS) and drive retention, expansion, and new business opportunities through proactive networking.

Pay and Benefits

Salary: EUR 55,200 - 64,100 annually
Equity and Bonus:Equity
Perks:Meal VouchersEmployee AssistanceLife InsuranceAccident InsuranceEquity

Key Requirements

  • •Proven success in Sales and Account Management in a B2B environment.
  • •Experience in the food, food processing, packaging, or supply chain industry.
  • •Track record of growing customer relationships and delivering commercial results.
  • •Ability to influence stakeholders across cross-functional and matrix organizations.
  • •Experience with Salesforce (or similar CRM tools); strong negotiation and solution-selling skills.
Experience:B2BFood processingPackagingSupply chain
Skills:Account ManagementBuilding RapportAnalytical mindsetProblem-solvingNegotiationRelationship ManagementCustomer-focusedCommunicationPresentationTeamworkTaking Ownership
Languages:ItalianEnglish
Tech Stack:Salesforce

Company Brief

Chep
Provides pooled pallets, crates and containers and supply-chain logistics services to manufacturers, retailers and logistics providers globally, enabling transport, storage and returnable packaging solutions that reduce cost, waste and complexity in multi-party supply chains.
Industry: Logistics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: Sydney, Australia
WebsiteLinkedIn