Service Centers Chile Coordinator - Shipping

MercadoLibre
Chile
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Leadership","Teamwork","Execution","Continuous improvement","Stakeholder management"]

Coordinate and lead the Service Center team to ensure operational continuity for Mercado Envíos in Chile. Drive compliance with safety, quality, and operational-time standards, manage team performance and a healthy work environment, and work with stakeholders to meet SLA commitments. Track KPIs and execute action plans, while continuously improving and optimizing processes to increase operational capacity.

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MercadoLibre
MercadoLibre
5 days ago

Service Centers Chile Coordinator - Shipping

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Coordinate and lead the Service Center team to ensure operational continuity for Mercado Envíos in Chile. Drive compliance with safety, quality, and operational-time standards, manage team performance and a healthy work environment, and work with stakeholders to meet SLA commitments. Track KPIs and execute action plans, while continuously improving and optimizing processes to increase operational capacity.
Location: Chile
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Manager level

Key Responsibilities

  • •Lead the Service Center team to ensure operational continuity.
  • •Ensure compliance with safety, quality, and operational-time standards.
  • •Drive continuous improvement and optimize processes to increase operational capacity.
  • •Manage team performance and maintain a healthy work environment.
  • •Own stakeholder relationships to ensure SLA compliance and follow up on KPIs with effective action plans.

Key Requirements

  • •Degree in Engineering, Logistics, Industrial Commercial, or a related field.
  • •Experience leading teams (required).
  • •At least user level in AI tools for reporting optimization.
  • •Knowledge of Sheets, SQL, Tableau, and Power BI (desirable).
Education:
Skills:LeadershipTeamworkExecutionContinuous improvementStakeholder management
Tech Stack:SheetsSQLTableauPower BIAI tools

Company Brief

MercadoLibre
Operates Latin America's leading e‑commerce marketplace and fintech ecosystem, offering online buying and selling, classifieds, payment processing, credit, and logistics services across multiple countries in the region.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Buenos Aires, Argentina
Founded: 1999
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn