Product Operations Analyst

Instawork
Chicago
Workplace: OnsiteFull timeUSD 80,000 - 100,000 annuallyFunction: Business OperationsSkills: ["Communication","Problem-solving","Teamwork","Analytical","Curiosity"]

Product-focused operations professional supporting rollout adoption, testing and feedback analysis to improve features. Collaborates with product, design, and operations; analyzes feature performance; champions user experience; and seeks efficiencies through documentation and automation. Eager to learn AI tools and build data-driven insights in a startup marketplace setting.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Instawork
Instawork
1 year ago

Product Operations Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Product-focused operations professional supporting rollout adoption, testing and feedback analysis to improve features. Collaborates with product, design, and operations; analyzes feature performance; champions user experience; and seeks efficiencies through documentation and automation. Eager to learn AI tools and build data-driven insights in a startup marketplace setting.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Support Product Rollouts & Adoption: Work closely with product, design, and operations teams to help execute outreach and rollout plans for new features.
  • •Contribute to Product Development: Act as a key tester for new product capabilities, document findings, share user feedback with the product team, and help identify areas for improvement.
  • •Analyze Feature Performance: Assist in monitoring the performance of new features by tracking key metrics, analyzing user behavior, and summarizing insights for the team.
  • •Champion the User Experience: Be a voice for our users; gather, organize, and analyze user feedback from various channels to inform the product roadmap.
  • •Streamline Team Operations: Identify opportunities to improve processes, including better documentation, feedback loops, or simple automations.

Pay and Benefits

Salary: USD 80,000 - 100,000 annually
Equity and Bonus:Equity
Perks:Health Insurance401kCommuter BenefitsPhone StipendEquity

Key Requirements

  • •An early-career professional, from a recent graduate up to 2 years of experience, looking to build a career in product operations.
  • •A Passion for Product & Tech: fascinated by how technology products are built, launched, and improved, and eager to contribute to the product lifecycle.
  • •Curious about AI: interested in learning about latest AI technologies and tools and their potential to improve user experiences.
  • •Analytical & Data-Curious: comfortable with spreadsheets (Excel/Google Sheets) and excited to learn more about data analysis.
  • •A Problem-Solver: organized, detail-oriented, and not afraid to ask questions to get to the root of a problem.
Experience:StartupAIMarketplaceSaaS
Skills:CommunicationProblem-solvingTeamworkAnalyticalCuriosity
Languages:English
Tech Stack:SQLPythonTableauLookerZapier

Company Brief

Instawork
Operates a marketplace connecting hourly workers with shift-based jobs in hospitality, events, retail, and logistics, providing hiring, scheduling, and payroll tools to businesses and flexible work opportunities to professionals.
Industry: HR Tech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2015
WebsiteLinkedIn