Program Coach

Landmark Group
Dubai
Workplace: OnsiteContractFunction: Communications, PR & CommunityEducation: high_schoolSkills: ["Customer service","Fitness coaching","Motivation","Instruction","Communication"]

Deliver high-quality personal training and coaching on the gym floor, maintaining customer service and Fitness First brand standards. You’ll support members with motivation and fitness expertise, run sessions aligned to Fitness KPIs, and ensure safe, effective exercise instruction. The role also includes training and development (including MY ZONE, 6D and RISE certifications), managing KPIs and administrative tasks in club systems, and promoting Fitness First services through events and member engagement.

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FursaFursa
Landmark Group
Landmark Group
1 year ago

Program Coach

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Deliver high-quality personal training and coaching on the gym floor, maintaining customer service and Fitness First brand standards. You’ll support members with motivation and fitness expertise, run sessions aligned to Fitness KPIs, and ensure safe, effective exercise instruction. The role also includes training and development (including MY ZONE, 6D and RISE certifications), managing KPIs and administrative tasks in club systems, and promoting Fitness First services through events and member engagement.
Location: Dubai
Workplace: Onsite
Employment Type: Contract
Job Function: Communications, PR & Community

Key Responsibilities

  • •Maintain a high level of customer service on the gym floor, uphold Fitness First etiquette/regulations, and provide fitness and motivational support to members.
  • •Ensure attentiveness by assisting members with exercise correction, demonstrating safe instruction, and delivering high-quality personal training programs.
  • •Conduct training and development activities, including completing MY ZONE/6D/RISE certifications and delivering CPD requirements (IDEA Club Connect, live courses).
  • •Deliver personal training and new member induction sessions in line with company standards while performing across Fitness KPIs and floor shifts.
  • •Manage performance administration: update training and induction sessions in the Fitness Enterprise System, handle client bookings, contracts, and monthly goal/business plan administration, and liaise with other departments.

Key Requirements

  • •Secondary Education – A level or equivalent.
  • •Personal Training Certified (REPS A level) or equivalent, or working towards (enrolled).
  • •Undergo and complete certification for MY ZONE, 6D and RISE training via the Fitness First Education Academy.
  • •In-depth knowledge of My Zone, including using the belt at least 12 times monthly.
  • •Complete Personal Training qualification in line with UAEReps requirements and maintain REPs certification with CPD points.
Education:High School
Skills:Customer serviceFitness coachingMotivationInstructionCommunication
Certifications:Personal Training Certified (REPS A level)REPs certificationMY ZONE certification6D trainingRISE training
Tech Stack:MY ZONE6DRISEFitness First Education AcademyIDEA Club ConnectFitness Enterprise SystemSuccess diary

Company Brief

Landmark Group
UAE-based retail and hospitality conglomerate operating multiple own and franchise brands (Centrepoint, Max, Home Centre, Babyshop, etc.) across the Middle East, South Asia and Africa with thousands of stores, large ecommerce operations and logistics capability.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Founded: 1973
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