Vendor Operations Analyst

CommandLink
Argentina, Brazil, Chile, Colombia, Costa Rica, El Salvador, Mexico, Philippines
Workplace: RemoteFull timeFunction: Business OperationsSkills: ["Analytical thinking","Communication","Proactive approach","Self-starting","Commercial mindset"]

Own the data side of the vendor relationship by maintaining CommandLink’s Quote Tool, rate cards, and building lists/zip codes to keep vendor and client information accurate. Acquire and load vendor details into internal systems, analyze platform and quote data to generate insights and KPIs, and build vendor scorecards. Partner with Sales and pricing teams on regional strategy and collaborate with Dev to support vendor API onboarding and ongoing maintenance.

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FursaFursa
CommandLink
CommandLink
13 hours ago

Vendor Operations Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own the data side of the vendor relationship by maintaining CommandLink’s Quote Tool, rate cards, and building lists/zip codes to keep vendor and client information accurate. Acquire and load vendor details into internal systems, analyze platform and quote data to generate insights and KPIs, and build vendor scorecards. Partner with Sales and pricing teams on regional strategy and collaborate with Dev to support vendor API onboarding and ongoing maintenance.
Location: Argentina, Brazil, Chile, Colombia, Costa Rica, El Salvador, Mexico, Philippines
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Own and maintain the Quote Tool, rate cards, and building lists/zip codes as a single source of truth for vendor and client information.
  • •Acquire vendor information (e.g., building lists, rate cards, API capabilities, contact/escalation matrices) and load it into the Platform, SharePoint, Quote Tool, and Executed Contracts folder.
  • •Analyze platform data to identify trends and generate insights (win rates, deal loss drivers by customer/region/vendor), build vendor scorecards, and track KPIs.
  • •Partner with Sales and Regional Pricing Analysts to shape region-specific strategy, including vendor onboarding and portfolio adjustments by country and quoting approach.
  • •Work with the Dev team on vendor API onboarding and maintenance, conduct monthly proactive testing after integrations go live, and ensure key vendors’ APIs function correctly.

Key Requirements

  • •Experience with Sales and/or purchasing/buyer functions, with strong Excel skills.
  • •Hands-on, analytical approach to working directly with platform data—tracking it down and entering it into systems yourself.
  • •Commercial mindset and comfort communicating with vendors as well as Sales and internal stakeholders.
  • •Proactive, self-starting style in fast-paced environments; startup or high-growth experience is a plus.
  • •Comfortable learning and navigating systems and tools quickly, with an understanding of how the platform works.
Skills:Analytical thinkingCommunicationProactive approachSelf-startingCommercial mindset
Tech Stack:ExcelSharePointAPIs

Company Brief

CommandLink
Provides secure cloud, managed IT, contact center, and cybersecurity solutions tailored for enterprises and government clients, delivering mission-critical communications, infrastructure, and support services to enable secure operations and customer engagement.
Industry: Telecommunications
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