Citizens Branch Manager

Citizens Bank
New York
Workplace: OnsiteFull timeUSD 93,150 - 127,650 annuallyFunction: Business OperationsExperience: 4+ yearsEducation: high_schoolSkills: ["Leadership","Coaching","Communication","Customer focus","Relationship building"]

Lead a high-volume bank branch by driving branch performance, sales growth, and an exceptional colleague and customer experience. Coach and develop your team in a digital-first environment, using mobile and online banking to meet customer needs and sustain long-term relationships. Own execution and outcomes for key objectives in a profit-and-loss setting, communicate priorities effectively, and serve as an engaged community brand ambassador.

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Citizens Bank
Citizens Bank
1 month ago

Citizens Branch Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead a high-volume bank branch by driving branch performance, sales growth, and an exceptional colleague and customer experience. Coach and develop your team in a digital-first environment, using mobile and online banking to meet customer needs and sustain long-term relationships. Own execution and outcomes for key objectives in a profit-and-loss setting, communicate priorities effectively, and serve as an engaged community brand ambassador.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead branch performance and drive sales growth while delivering an outstanding colleague and customer experience.
  • •Coach and develop team members using coaching plans to achieve individual and branch-wide goals.
  • •Own branch execution and outcomes by combining financial acumen with strategic insights to guide decisions and deliver results.
  • •Direct colleague and sales activities to meet and exceed key targets in a profit and loss environment.
  • •Build community relationships as an engaged brand ambassador to cultivate new and deepen existing customer relationships.

Pay and Benefits

Salary: USD 93,150 - 127,650 annually
Perks:Health InsuranceDentalVisionRetirement BenefitsMaternity LeavePaternity LeaveFlexible WorkLearning BudgetWellness StipendPaid Leave

Key Requirements

  • •High school diploma or equivalent is required.
  • •Leadership experience coaching and developing colleagues to deliver sales excellence and world-class customer service in a high-volume branch.
  • •4+ years of sales management experience in a retail or branch banking environment.
  • •Proven ability to manage objectives and meet sales goals, deadlines, and branch goals in a profit and loss environment.
  • •Successful completion of required background checks and obtaining a unique identifier from the NMLS under the SAFE Act.
Experience:4+ yearsRetail bankingBranch banking
Education:High School
Skills:LeadershipCoachingCommunicationCustomer focusRelationship building
Languages:US
Tech Stack:Mobile bankingOnline banking

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website