CSR/Teller - East Dearborn, MI - Full-Time

Fifth Third Bancorp
Michigan
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Customer service","Confidentiality","Sound judgment","Problem resolution","Initiative"]

Provide excellent customer service by listening to client needs, answering questions, and guiding customers to the right financial partners for consultative conversations. Handle customer issues professionally, follow up to resolve problems, and maintain confidentiality. Perform daily financial center operations including cash handling and balancing records, staying current on bank policies and procedures, and referring complex matters to leadership when needed. Manage risk appropriately within the bank’s risk appetite.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fifth Third Bancorp
Fifth Third Bancorp
1 month ago

CSR/Teller - East Dearborn, MI - Full-Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide excellent customer service by listening to client needs, answering questions, and guiding customers to the right financial partners for consultative conversations. Handle customer issues professionally, follow up to resolve problems, and maintain confidentiality. Perform daily financial center operations including cash handling and balancing records, staying current on bank policies and procedures, and referring complex matters to leadership when needed. Manage risk appropriately within the bank’s risk appetite.
Location: Michigan
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Provide excellent customer service, listen to customer needs, ask questions, and guide customers to financial solutions.
  • •Follow up on customer questions and resolve issues while maintaining confidentiality.
  • •Perform daily office operations including cash handling and maintaining balanced records.
  • •Maintain up-to-date knowledge of bank policies and financial center procedures.
  • •Identify customer needs during outreach and refer customers to bankers/business partners using appropriate tracking tools.

Key Requirements

  • •High school diploma or GED.
  • •Extensive cash-handling experience and comfort handling cash.
  • •Ability to interact comfortably and confidently with the public.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Flexibility in scheduling and ability to take initiative with sound judgment.
Experience:BankingRetail bankingConsumer banking
Education:High School
Skills:Customer serviceConfidentialitySound judgmentProblem resolutionInitiative

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor