Social Community Management Associate

Campbell Soup
United States
Workplace: OnsiteFull timeUSD 48,600 - 72,800 annuallyFunction: Communications, PR & CommunityExperience: 1+ yearsEducation: bachelorsSkills: ["Excellent writing","Analytical mindset","Organization","Judgment"]

Drive day-to-day community engagement and social listening across Campbell’s brand portfolio. You’ll manage always-on monitoring of social dashboards and native feeds, engage with brand fans in real time, and fuel fandom through on-feed and off-feed interactions. You’ll identify timely cultural moments, oversee UGC discovery and approvals, build dashboards and reports for sentiment and performance, and monitor for potential or confirmed crises with proper escalation.

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Campbell Soup
Campbell Soup
2 days ago

Social Community Management Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Drive day-to-day community engagement and social listening across Campbell’s brand portfolio. You’ll manage always-on monitoring of social dashboards and native feeds, engage with brand fans in real time, and fuel fandom through on-feed and off-feed interactions. You’ll identify timely cultural moments, oversee UGC discovery and approvals, build dashboards and reports for sentiment and performance, and monitor for potential or confirmed crises with proper escalation.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Entry level

Key Responsibilities

  • •Execute real-time community management across platforms with brand-right, culturally relevant engagement.
  • •Conduct always-on monitoring of social listening dashboards and native platform feeds.
  • •Identify and share timely cultural moments and brand-relevant conversations to inform content and engagement opportunities.
  • •Lead always-on UGC discovery and manage the usage approval process.
  • •Build dashboards and reports to track sentiment, engagement, and performance, and monitor for potential or confirmed crises with proper escalation.

Pay and Benefits

Salary: USD 48,600 - 72,800 annually
Perks:Health InsuranceDental401kPaid LeaveWellness Stipend

Key Requirements

  • •Bachelor's Degree.
  • •1+ years of professional experience in social media, community management, or digital marketing (including internships).
  • •Strong understanding of social platforms, internet culture, and trend cycles.
  • •Excellent writing skills with the ability to adapt tone across brands and channels.
  • •Analytical mindset to interpret sentiment and engagement data.
Experience:1+ years
Education:Bachelor's
Skills:Excellent writingAnalytical mindsetOrganizationJudgment
Tech Stack:SproutSprinklrBrandwatch

Company Brief

Campbell Soup
Produces and markets soups, snacks, sauces, and packaged food products under brands such as Campbell's, Pace, and Swanson. The company serves retail, foodservice, and grocery customers across North America and international markets.
Industry: Food Production
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Camden, United States
Founded: 1869
Glassdoor
Glassdoor: 3.5
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