Multi-Unit Studio Manager

Sev Laser
Boston
Workplace: OnsiteFull timeUSD 60,000 - 65,000 annuallyFunction: Administration & Executive AssistanceSkills: ["Communication","Interpersonal skills","Coaching","Customer-first mindset","Performance management"]

Oversee daily operations at Sev Laser and lead a performance-driven team focused on sales and client experience. Set sales goals, monitor performance metrics, and partner with marketing to support promotions. Coach team members through real-time training and regular one-on-ones, ensure scheduling and inventory are handled efficiently, and resolve escalated customer concerns. Drive grassroots community marketing for local brand visibility.

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Sev Laser
Sev Laser
2 days ago

Multi-Unit Studio Manager

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Last checked: 4 hours agoStatus: Live

Job Summary

Oversee daily operations at Sev Laser and lead a performance-driven team focused on sales and client experience. Set sales goals, monitor performance metrics, and partner with marketing to support promotions. Coach team members through real-time training and regular one-on-ones, ensure scheduling and inventory are handled efficiently, and resolve escalated customer concerns. Drive grassroots community marketing for local brand visibility.
Location: Boston
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Drive sales performance by setting goals, monitoring sales figures and trends, and supporting improvements.
  • •Foster a motivating team environment through coaching, real-time training, and regular one-on-one check-ins.
  • •Ensure operational excellence by following policies, managing inventory, ordering supplies, and optimizing scheduling.
  • •Uphold high customer service standards, implement feedback systems, and handle escalated concerns professionally.
  • •Lead a performance culture using team metrics and organize training to enhance sales techniques and service excellence.

Pay and Benefits

Salary: USD 60,000 - 65,000 annually
Perks:Health InsuranceDentalVisionLife InsuranceEap401kPaid LeavePaid HolidaysEmployee Discounts

Key Requirements

  • •Proven experience in a supervisory role, preferably in a sales environment.
  • •Strong sales acumen with the ability to drive performance results.
  • •Excellent communication and interpersonal skills to train and inspire others.
  • •Ability to coach and develop team members through in-the-moment training and feedback.
  • •Proficiency in office software and data management tools with a customer-first mindset.
Skills:CommunicationInterpersonal skillsCoachingCustomer-first mindsetPerformance management

Company Brief

Sev Laser
Designs, manufactures, and supplies industrial laser systems and related equipment for cutting, engraving, and processing applications across manufacturing sectors. Offers customized laser solutions and after-sales support for commercial and industrial clients.
Industry: Industrial Machinery
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