Wing Assistant

4 weeks ago

Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Join a remote Philippines-based team as a Customer Service Representative supporting international bridal clients. You’ll manage client workflows and bookings, handle emails and inquiries, and coordinate with the team to ensure a smooth journey for brides, using tools like Dubsado, Slack, and Asana. This full-time role offers remote work, training, and opportunities for career growth.

Location: Philippines

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Manage workflows and tasks in CRM (Dubsado) for brides and client projects.
•Handle email, phone, and instant messaging communications with international clients.
•Oversee invoicing and bookings management; coordinate scheduling and calendar updates.
•Collaborate with team via Slack and Asana to track tasks and progress.
•Maintain high-quality customer interactions and proactive issue resolution.

Pay and Benefits

Salary: PHP 38,000 monthly

Perks:Job SecurityPaid TrainingRemote WorkUpskillingHoliday PayOvertime Pay

Key Requirements

•3+ years of proven experience as a Customer Service Representative assisting international clients.
•Excellent English communication skills, both written and verbal.
•Familiar with CRM systems (Dubsado) and collaboration tools (Slack, Asana).
•Impeccable interpersonal skills with a proactive attitude.
•Experience with MS Office and online calendars (e.g., Google Calendar); tech-savvy with VoIP familiarity.

Experience:3+ yearsBridalWedding servicesCRM

Skills:CommunicationProblem-solvingCustomer serviceTeamwork

Languages:English

Tech Stack:DubsadoSlackAsanaMS OfficeGoogle Calendar

Company Brief

Wing Assistant

Provides remote virtual assistant and administrative support services, matching businesses with trained assistants for tasks like scheduling, email management, research, and operations to improve productivity and reduce overhead.

Industry: Recruitment Agencies

Website

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Wing Assistant

4 weeks ago

Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Philippines

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Manage workflows and tasks in CRM (Dubsado) for brides and client projects.
•Handle email, phone, and instant messaging communications with international clients.
•Oversee invoicing and bookings management; coordinate scheduling and calendar updates.
•Collaborate with team via Slack and Asana to track tasks and progress.
•Maintain high-quality customer interactions and proactive issue resolution.

Pay and Benefits

Salary: PHP 38,000 monthly

Perks:Job SecurityPaid TrainingRemote WorkUpskillingHoliday PayOvertime Pay

Key Requirements

•3+ years of proven experience as a Customer Service Representative assisting international clients.
•Excellent English communication skills, both written and verbal.
•Familiar with CRM systems (Dubsado) and collaboration tools (Slack, Asana).
•Impeccable interpersonal skills with a proactive attitude.
•Experience with MS Office and online calendars (e.g., Google Calendar); tech-savvy with VoIP familiarity.

Experience:3+ yearsBridalWedding servicesCRM

Skills:CommunicationProblem-solvingCustomer serviceTeamwork

Languages:English

Tech Stack:DubsadoSlackAsanaMS OfficeGoogle Calendar

Company Brief

Wing Assistant

Industry: Recruitment Agencies

Website