Deployment Strategist

Chainalysis
Johannesburg
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Communication","Stakeholder management","Independent problem-solving","Ownership","Adaptability"]

Own end-to-end pre- and post-sale deployments for strategic accounts in West and Southern Africa, translating complex compliance and investigative workflows into working solutions. Serve as the primary technical point of contact for executive, compliance, and investigations stakeholders, leading onboarding, driving adoption, and delivering training. Monitor usage and engagement to identify expansion opportunities and churn risk, partner on renewals, and collaborate with Support, Product, and Engineering to resolve escalations and shape the roadmap.

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Chainalysis
Chainalysis
2 days ago

Deployment Strategist

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Last checked: 17 hours agoStatus: Live

Job Summary

Own end-to-end pre- and post-sale deployments for strategic accounts in West and Southern Africa, translating complex compliance and investigative workflows into working solutions. Serve as the primary technical point of contact for executive, compliance, and investigations stakeholders, leading onboarding, driving adoption, and delivering training. Monitor usage and engagement to identify expansion opportunities and churn risk, partner on renewals, and collaborate with Support, Product, and Engineering to resolve escalations and shape the roadmap.
Location: Johannesburg
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Own onboarding and deployment for strategic accounts, building adoption plans with clear success criteria.
  • •Advise compliance, investigations, and executive stakeholders as the primary technical point of contact.
  • •Deliver product training, workshops, and enablement to turn new users into confident daily users.
  • •Translate customer workflows and pain points into solution designs, integrations, and platform configurations.
  • •Monitor usage and engagement trends to surface expansion opportunities and early churn risk, and act on both.

Key Requirements

  • •5+ years in customer-facing roles in a high-growth technology company (customer success, solutions architecture, presales, technical account management, or enterprise consulting).
  • •Own enterprise accounts, managing senior and executive stakeholders through complex, multi-month deployments.
  • •Working knowledge of cryptocurrency and blockchain, including how transactions, wallets, exchanges, and stablecoins intersect with AML, compliance, or investigative workflows.
  • •Exceptional written and verbal communication skills to explain technical concepts to technical and non-technical audiences.
  • •Professional fluency in English and comfort with technical concepts such as APIs, data analysis, and logic-based workflows (with and without AI agents).
Experience:5+ yearsBlockchainCryptocurrencyAMLCompliance
Skills:CommunicationStakeholder managementIndependent problem-solvingOwnershipAdaptability
Certifications:CAMSCCCI
Languages:English
Tech Stack:APIsBlockchainCryptocurrencyWalletsExchangesStablecoinsData analysisAI agents

Company Brief

Chainalysis
Provides blockchain data, analytics, and investigation software to law enforcement, regulators, financial institutions, and crypto businesses to detect illicit activity, ensure compliance, and build trust in digital asset ecosystems.
Industry: RegTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series F
Headquarters: New York, United States
Founded: 2014
Glassdoor
Glassdoor: 2.8
WebsiteLinkedInGlassdoor