Universal Banker - Greatland Kingdom

Handle client transactions accurately while delivering a high-quality in-branch experience. Educate customers on digital and self-service banking (ATMs, Online, and Mobile). Support sales and service efforts through outbound calling, identifying needs, and referring clients to the right teams. Serve as a secondary contact for new account openings and issue resolution, using Integrated Relationship Management (IRM) routines to align Truist expertise with customer needs. Maintain compliance with controls and risk policies.