Accounting Success Manager

Rillet
New York, San Francisco
Workplace: HybridFull timeFunction: Finance & AccountingExperience: 2+ yearsSkills: ["Problem-solving","Communication","Ownership","Attention to detail","Customer empathy"]

Accountant-turned-customer-facing role owning long-term client relationships and outcomes within Rillet’s AI-native platform. You’ll translate complex accounting needs into automated workflows, collaborate with product and engineering, drive platform adoption, and serve CFOs and controllers with scalable, automated accounting solutions that accelerate month-end closes.

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Rillet
Rillet
9 months ago

Accounting Success Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Accountant-turned-customer-facing role owning long-term client relationships and outcomes within Rillet’s AI-native platform. You’ll translate complex accounting needs into automated workflows, collaborate with product and engineering, drive platform adoption, and serve CFOs and controllers with scalable, automated accounting solutions that accelerate month-end closes.
Location: New York, San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Finance & Accounting

Key Responsibilities

  • •Own customer relationships and outcomes: Build deep relationships across your customer portfolio, run success plans, and hold recurring meetings to maximize value attainment of Rillet.
  • •Deliver unique AI-driven accounting solutions: Translate complex accounting challenges into automated workflows powered by Rillet’s AI platform.
  • •Apply accounting expertise: Bridge the gap between technical product capabilities and customer accounting needs, ensuring solutions meet real-world requirements.
  • •Drive platform adoption and expansion: Lead trainings to ensure customers are continuously enabled on the platform, advise on process optimization and month-end close efficiency.
  • •Cross-functional collaboration: Provide front-line customer feedback to founders and Product in real-time, triage support issues with Engineering, and ensure smooth account handoff with Implementation.

Pay and Benefits

Perks:Health InsuranceDentalEquityRemote WorkPaid Leave

Key Requirements

  • •2+ years of hands-on accounting experience (public audit/assurance or industry GL/Close, Revenue, AP, or Consolidations)
  • •Solid understanding of US GAAP and the end-to-end close process — exposure to ASC 606 / revenue recognition is a plus
  • •Proven ability to translate accounting requirements into system configurations and automated workflows
  • •Experience with ERPs (e.g., NetSuite, Intacct) and comfort picking up new finance tools
  • •Bias to action, ownership mindset, and high attention to detail in a fast-moving environment
Experience:2+ yearsFintechSaaS
Skills:Problem-solvingCommunicationOwnershipAttention to detailCustomer empathy
Certifications:CPA
Tech Stack:NetSuiteIntacctERPAI

Company Brief

Rillet
Rillet operates an online business delivering digital products and services through its website, focusing on web-based tools and solutions for businesses and individuals. The company appears to be a small, privately run digital services provider.
Industry: SaaS
Website