Assistant Premier Relationship Manager (RM1), Wuhan (Wuhan, HB, CN, 430030)

HSBC
Wuhan
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Relationship building","Sales orientation","Communication","Interpersonal skills","Customer centricity"]

Develop and grow HSBC Premier customer relationships by managing an assigned Premier portfolio and matching clients to appropriate financial and investment solutions. Promote Premier Service, identify customer needs, and refer prospects to other business units when relevant. Support branch improvement initiatives by gathering customer feedback and ensuring compliance with audit requirements and quality standards. You’ll work in a client-facing role that requires strong sales orientation, market understanding, and fluent Mandarin and English.

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HSBC
HSBC
4 days ago

Assistant Premier Relationship Manager (RM1), Wuhan (Wuhan, HB, CN, 430030)

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Last checked: 12 hours agoStatus: Live

Job Summary

Develop and grow HSBC Premier customer relationships by managing an assigned Premier portfolio and matching clients to appropriate financial and investment solutions. Promote Premier Service, identify customer needs, and refer prospects to other business units when relevant. Support branch improvement initiatives by gathering customer feedback and ensuring compliance with audit requirements and quality standards. You’ll work in a client-facing role that requires strong sales orientation, market understanding, and fluent Mandarin and English.
Location: Wuhan
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Develop the Premier customer base and build long-term relationships with an assigned Premier clientele portfolio.
  • •Manage clients’ total wealth by matching financial and investment product solutions to clients’ needs.
  • •Promote Premier Service to potential customers, explore needs, and make referrals to other business units when appropriate.
  • •Support branch improvement initiatives by collecting customer feedback on service.
  • •Ensure compliance with audit requirements and quality assurance standards.

Key Requirements

  • •University-level education, preferably in finance, business or a related discipline.
  • •Experience in a client-facing environment with strong relationship-building capability.
  • •Strong sales and customer orientation with good communication and interpersonal skills.
  • •High customer-centric mindset with dedication to deliver exceptional service quality.
  • •Good understanding of and strong interest in financial markets; fluency in Mandarin and English.
Education:Bachelor's in finance, business or related discipline
Skills:Relationship buildingSales orientationCommunicationInterpersonal skillsCustomer centricity
Languages:MandarinEnglish

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn