Country Operations Associate Project Intern (TikTok Shop) - 2026 Start (BS/MS)

TikTok
Singapore
InternshipFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Communication","Organization","Attention to detail","Root cause analysis","Process improvement"]

Support the Governance and Experience (GNE) Global E-Commerce team in day-to-day operations and project administration for the SEA and JP Service Operations org. Act as a liaison between in-house and external vendors, help investigate issues through root-cause analysis, and optimize Standard Operating Procedures (SOPs). Track policy and process updates, maintain operational consistency, and use internal tools—including Microsoft Excel—to improve documentation and workflows.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
TikTok
TikTok
1 month ago

Country Operations Associate Project Intern (TikTok Shop) - 2026 Start (BS/MS)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Support the Governance and Experience (GNE) Global E-Commerce team in day-to-day operations and project administration for the SEA and JP Service Operations org. Act as a liaison between in-house and external vendors, help investigate issues through root-cause analysis, and optimize Standard Operating Procedures (SOPs). Track policy and process updates, maintain operational consistency, and use internal tools—including Microsoft Excel—to improve documentation and workflows.
Location: Singapore
Employment Type: Internship
Job Function: Communications, PR & Community
Seniority: Intern level

Key Responsibilities

  • •Liaise between in-house and external vendors to support execution and completion of program deliverables.
  • •Support Quality Program Managers with reviewing issues, identifying root causes, and helping develop action plans.
  • •Learn and use internal tools and platforms to support tool and SOP optimization.
  • •Optimize Standard Operating Procedures (SOPs) to ensure operational consistency.
  • •Stay informed on policy and process changes and integrate them into day-to-day workflows.

Key Requirements

  • •Currently pursuing or recently completed a Bachelor’s degree.
  • •Proficiency in English and Bahasa Indonesia to communicate with stakeholders in the Indonesian market.
  • •Ability to convey information clearly and follow instructions accurately.
  • •Strong attention to detail, organized, and meticulous in work.
  • •Comfortable with digital tools, including Microsoft Excel and basic productivity software.
Education:Bachelor's
Skills:CommunicationOrganizationAttention to detailRoot cause analysisProcess improvement
Languages:EnglishBahasa Indonesia
Tech Stack:Microsoft Excel

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn