Personal Banker Associate I - Willowbrook (Nashville, TN)

Fifth Third Bancorp
Nashville
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative sales","Customer service","Confidentiality","Communication","Risk management"]

Serve as a Retail Personal Banker I in a Financial Center, using a consultative sales process and Financial Needs Assessment to identify customer needs, cross-sell retail and small business products, and set appointments for periodic reviews. Complete a 4–8 week onboarding and education program with rotations and certification. Process teller transactions, support platform staff, maintain customer trust and confidentiality, and follow policies to manage risk and drive customer experience.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fifth Third Bancorp
Fifth Third Bancorp
1 week ago

Personal Banker Associate I - Willowbrook (Nashville, TN)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a Retail Personal Banker I in a Financial Center, using a consultative sales process and Financial Needs Assessment to identify customer needs, cross-sell retail and small business products, and set appointments for periodic reviews. Complete a 4–8 week onboarding and education program with rotations and certification. Process teller transactions, support platform staff, maintain customer trust and confidentiality, and follow policies to manage risk and drive customer experience.
Location: Nashville
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future needs.
  • •Maintain knowledge of retail consumer and small business products/services and recommend solutions using the company value proposition.
  • •Use CAMP and approved marketing tools to reach out to customers and set appointments for periodic financial reviews.
  • •Perform cross-selling to existing customers and support outside sales activities such as presentations, business calls, and community financial literacy events.
  • •Process teller transactions and participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
Travel: Medium travel

Key Requirements

  • •College degree or work experience with transferrable skills, or combination of education and experience.
  • •Experience in the financial industry preferred.
  • •Demonstrated ability to develop comfort with sales activities to acquire new customers and cross-sell to existing customers.
  • •Must demonstrate understanding of advanced math functions to analyze credit and financial information.
  • •Ability to develop working knowledge of retail policies and procedures and exercise good judgment; S.A.F.E. Act registration is required at time of employment via NMLS.
Experience:Financial services
Skills:Consultative salesCustomer serviceConfidentialityCommunicationRisk management
Licenses:S.A.F.E. Act registration (NMLS)
Tech Stack:CAMPNMLSMU4RNationwide Mortgage Licensing System

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor