Customer Service Delivery Advocate- 4 Day Work Week!

Carvana
United States
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer-facing","Self-motivated","Detail-oriented","Safety-focused","Ability to perform physically demanding work"]

Deliver vehicles to customers’ doors using Carvana haulers while ensuring safe operation, clean records, and vehicle readiness. Load/unload and inspect vehicles, complete customer paperwork, and maintain accurate notes in the customer tracking system. Work a rotating schedule (7 days/week coverage) and qualify for required licensing/notary steps, passing a drug test and obtaining a DOT Medical Card.

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FursaFursa
Carvana
Carvana
15 hours ago

Customer Service Delivery Advocate- 4 Day Work Week!

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana haulers while ensuring safe operation, clean records, and vehicle readiness. Load/unload and inspect vehicles, complete customer paperwork, and maintain accurate notes in the customer tracking system. Work a rotating schedule (7 days/week coverage) and qualify for required licensing/notary steps, passing a drug test and obtaining a DOT Medical Card.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles straight to customers’ doors using custom car haulers.
  • •Load/unload vehicles and inspect the hauler/vehicle to help ensure it remains safe to drive.
  • •Complete customer paperwork and document thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
  • •Work rotating days off between weekdays and weekend days while meeting shift hour requirements (7am–5pm or 11am–9pm).

Pay and Benefits

Salary: USD 20 - 22 hourly
Equity and Bonus:Equity
Schedule:4-Day Week
Perks:Health InsuranceDentalVision401kPaid LeaveWellness Stipend

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Must be able to read, write, speak, and understand English.
  • •Perform physically demanding tasks including vehicle detailing and loading/unloading haulers in indoor/outdoor conditions, including possible extreme weather.
  • •Consistently drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
  • •Obtain required local licensing/notary/DOT Medical Card (notary within first 90 days; role requires DOT Medical Card; some states require chauffeur’s or vehicle verifier licenses within stated timelines).
Experience:2+ years
Skills:Customer-facingSelf-motivatedDetail-orientedSafety-focusedAbility to perform physically demanding work
Licenses:Valid driver's licenseNotaryChauffeur's license (state specialty)Vehicle Verifier license
Certifications:DOT Medical Card
Languages:English

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn