Senior Product Manager - Platform Identity Services

Salesforce
Hyderabad
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 10+ yearsSkills: ["Cross-functional alignment","Communication","Customer advocacy","Prioritization","Operating in ambiguity"]

Own product strategy and roadmap for Platform Identity Services, securing and unifying authentication and authorization across Salesforce products and AI agents. Lead cross-functional delivery with engineering, architecture, and consuming cloud teams while balancing new capabilities with stability and quality. Act as the voice of the customer by identifying friction in identity metadata and schema services, and partner on company priority programs to keep the platform identity stack aligned with evolving platform needs.

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FursaFursa
Salesforce
Salesforce
13 hours ago

Senior Product Manager - Platform Identity Services

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own product strategy and roadmap for Platform Identity Services, securing and unifying authentication and authorization across Salesforce products and AI agents. Lead cross-functional delivery with engineering, architecture, and consuming cloud teams while balancing new capabilities with stability and quality. Act as the voice of the customer by identifying friction in identity metadata and schema services, and partner on company priority programs to keep the platform identity stack aligned with evolving platform needs.
Location: Hyderabad
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own roadmap and strategy for one or more areas within the Identity Services org, balancing new capabilities with stability, quality, and internal customer needs.
  • •Drive cross-functional alignment with engineering, architecture, and consuming cloud teams to prioritize, sequence, and deliver shared platform frameworks and services.
  • •Act as the voice of the customer by understanding how internal and external customers consume platform metadata and schema services, identifying friction and gaps.
  • •Partner on company-priority programs (Agentforce, Agentic Identity, Headless360) to ensure platform identity keeps pace with evolving product requirements.
  • •Advocate for improvements that reduce integration complexity and improve self-serviceability.

Key Requirements

  • •10+ years of professional experience, including 6+ years in product management, with a preference for platform, infrastructure, or developer/internal-facing products.
  • •Ability to operate in complex, cross-functional environments with competing priorities and layered dependencies.
  • •Experience defining and driving product roadmaps for shared platform services or frameworks used by multiple consuming teams.
  • •Strong written and verbal communication to explain complex infrastructure concepts to engineering and executive stakeholders.
  • •Comfort operating in ambiguity and creating clarity in fast-moving, high-stakes programs.
Experience:10+ yearsPlatformInfrastructureDeveloper-facing products
Skills:Cross-functional alignmentCommunicationCustomer advocacyPrioritizationOperating in ambiguity
Tech Stack:OAuth 2.0OIDCSAMLSCIMFIDO2PasskeysConnected AppsNamed CredentialsAuth ProvidersUser LicensingAgentforceHeadless360

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor