Technical Writer - Docs Excellence

Adyen
Chicago
Workplace: HybridFull timeUSD 100,000 - 125,000 annuallyFunction: Content & Editorial (Writing/Editing)Experience: 3+ yearsSkills: ["Editorial judgment","Critical thinking","Problem-solving","Stakeholder management","Attention to accuracy"]

Design and maintain docs-as-code documentation systems that power accurate, structured developer content. Build metadata schemas, ontologies, and context rules for AI-assisted first drafts, then apply expert editorial judgment to review, fact-check, and refine generated API references, guides, and conceptual docs. Partner with product, engineering, support, and implementation teams to capture platform logic and ensure merchant integration flows are correct for both humans and AI systems.

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FursaFursa
Adyen
Adyen
1 day ago

Technical Writer - Docs Excellence

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Design and maintain docs-as-code documentation systems that power accurate, structured developer content. Build metadata schemas, ontologies, and context rules for AI-assisted first drafts, then apply expert editorial judgment to review, fact-check, and refine generated API references, guides, and conceptual docs. Partner with product, engineering, support, and implementation teams to capture platform logic and ensure merchant integration flows are correct for both humans and AI systems.
Location: Chicago
Workplace: Hybrid
Employment Type: Full time
Job Function: Content & Editorial (Writing/Editing)
Seniority: Mid level

Key Responsibilities

  • •Design and maintain metadata schemas, ontology, and rules that support automated first-pass content generation.
  • •Review, edit, and fact-check auto-generated content and code snippets for technical accuracy, edge cases, and voice.
  • •Author and refine API reference guides, integration workflows, and conceptual docs in a docs-as-code environment (Git, Markdown).
  • •Partner with Product Managers, Engineers, Support, and Implementation Managers to capture platform logic and validate merchant integration flows.
  • •Structure documentation for two audiences: human developers and AI systems that parse context.

Pay and Benefits

Salary: USD 100,000 - 125,000 annually
Equity and Bonus:Equity

Key Requirements

  • •3+ years documenting complex technical spaces such as APIs, SDKs, or developer platforms, with a writing and editing portfolio.
  • •Comfort designing ontologies, metadata schemas, and structured information models beyond the page.
  • •High-judgment editorial ability to spot hallucinations, inaccuracies, or structural gaps in automated drafts.
  • •Fully fluent in Git, Markdown, and docs-as-code tooling.
  • •Practical hands-on use of AI tools and LLMs to gather context and streamline documentation work.
Experience:3+ years
Skills:Editorial judgmentCritical thinkingProblem-solvingStakeholder managementAttention to accuracy
Languages:English
Tech Stack:YAMLYAML front matterOntologyGitMarkdownDocs-as-codeAPI referencePostmanVS CodeLLMsAI toolsJavaPythonTypeScript

Company Brief

Adyen
Global payments company providing a unified platform for accepting payments, risk management, and financial services to merchants and enterprises across online, mobile, and in-store channels.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 2006
WebsiteLinkedIn