Gorgias

2 weeks ago

Staff Product Manager - AI Journey

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Own AI Journey end to end: define the product vision, drive net-new build, and uncover product-market fit through continuous customer discovery and fast iteration. Bring technical credibility by working directly in the codebase with AI assistance, running experiments, and shipping real user outcomes. Lead go-to-market business judgment and partner closely with Engineering, Design, Marketing, Sales, and Success to scale from zero to ten.

Location: Paris

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Own AI Journey end to end, including vision, execution, and cross-functional alignment.
•Find product-market fit by talking to customers constantly, validating hypotheses, and iterating on real signal.
•Build and ship directly by working in the codebase with AI assistance and running experiments with real users.
•Drive go-to-market strategy and business judgment on where the product wins and how it scales.
•Partner closely with Engineering, Design, Marketing, Sales, and Success to deliver outcomes.

Pay and Benefits

Salary: EUR 107,390 - 118,695 annually

Equity and Bonus:Equity

Perks:Paid LeaveParental LeaveHealth InsuranceLearning Budget

Key Requirements

•Have achieved zero-to-one growth: personally taken a product or feature from zero to millions in revenue with real go-to-market and product-market-fit decisions.
•Demonstrate technical credibility: comfortable opening pull requests and working in the codebase with AI assistance, having shipped something real to production.
•Be a founder-style builder who thrives in ambiguity, moves before briefs are complete, and operates under uncertainty with evidence.
•Exhibit high agency by generating ideas and direction rather than waiting to be told.
•Have hands-on involvement in early-stage product development is a plus.

Experience:EcommerceAIMarketing automationAutonomous agents

Skills:High agencyResilienceFast-thinkingOpen-mindednessDefault-yes

Tech Stack:CodebaseAI-assisted developmentLLMsAgentsPrompt workflowsChatGPTClaude

Company Brief

Gorgias

Gorgias provides a conversational AI-powered customer support platform for ecommerce brands, centralizing email, chat, SMS and social support with automation to resolve tickets and drive revenue through support.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: USD 500M to 1B

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 3.2

Website LinkedIn Glassdoor

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Gorgias

2 weeks ago

Staff Product Manager - AI Journey

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Paris

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Own AI Journey end to end, including vision, execution, and cross-functional alignment.
•Find product-market fit by talking to customers constantly, validating hypotheses, and iterating on real signal.
•Build and ship directly by working in the codebase with AI assistance and running experiments with real users.
•Drive go-to-market strategy and business judgment on where the product wins and how it scales.
•Partner closely with Engineering, Design, Marketing, Sales, and Success to deliver outcomes.

Pay and Benefits

Salary: EUR 107,390 - 118,695 annually

Equity and Bonus:Equity

Perks:Paid LeaveParental LeaveHealth InsuranceLearning Budget

Key Requirements

•Have achieved zero-to-one growth: personally taken a product or feature from zero to millions in revenue with real go-to-market and product-market-fit decisions.
•Demonstrate technical credibility: comfortable opening pull requests and working in the codebase with AI assistance, having shipped something real to production.
•Be a founder-style builder who thrives in ambiguity, moves before briefs are complete, and operates under uncertainty with evidence.
•Exhibit high agency by generating ideas and direction rather than waiting to be told.
•Have hands-on involvement in early-stage product development is a plus.

Experience:EcommerceAIMarketing automationAutonomous agents

Skills:High agencyResilienceFast-thinkingOpen-mindednessDefault-yes

Tech Stack:CodebaseAI-assisted developmentLLMsAgentsPrompt workflowsChatGPTClaude

Company Brief

Gorgias

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: USD 500M to 1B

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 3.2

Website LinkedIn Glassdoor