Knowledge Operations Specialist (Barcelona, ES)

Zurich Insurance
Barcelona
Workplace: HybridFull timeFunction: Data Analytics & Business IntelligenceExperience: 1-2 yearsEducation: bachelorsSkills: ["Analytical thinking","Attention to detail","Problem-solving","Communication","Reliability"]

Own the quality and integrity of structured General and Wording Capabilities data used across Zurich’s global network of territories. Review submissions for completeness, consistency, and accuracy, maintain audit trails, and collaborate with countries, underwriting, and project teams to finalize and keep technical content aligned to standards. Support launches of new propositions and reference systems, and drive continuous improvement by analyzing recurring data issues and improving efficiency, consistency, and service quality.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Zurich Insurance
Zurich Insurance
8 hours ago

Knowledge Operations Specialist (Barcelona, ES)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own the quality and integrity of structured General and Wording Capabilities data used across Zurich’s global network of territories. Review submissions for completeness, consistency, and accuracy, maintain audit trails, and collaborate with countries, underwriting, and project teams to finalize and keep technical content aligned to standards. Support launches of new propositions and reference systems, and drive continuous improvement by analyzing recurring data issues and improving efficiency, consistency, and service quality.
Location: Barcelona
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Entry level

Key Responsibilities

  • •Support the collection, review, and completion of General and Wording Capabilities data across products for Zurich’s global network of 200+ territories.
  • •Review submitted data for completeness, consistency, and accuracy; organize and track data collection activities, follow up on outstanding inputs, and maintain an audit trail of updates and changes.
  • •Foster collaboration and clear communication with stakeholders across countries and central functions.
  • •Engage with countries, underwriting, and project teams to finalize technical content and ensure data is maintained according to agreed standards.
  • •Maintain internal guidelines and standard operating procedures, and support transformation and continuous improvement by analyzing recurring data issues to improve efficiency and service quality.

Pay and Benefits

Perks:Health InsuranceLife InsuranceRetirementHome OfficeLearning BudgetTicket RestaurantEquityMortgage BenefitsAnnual Bonus

Key Requirements

  • •1–2 years of experience in insurance, operations, data management, business administration, finance, or a related field (multinational insurance exposure is an advantage).
  • •Bachelor’s degree in Business Administration, Operations, Economics, Insurance, Finance, Tax, Law, Data Science, Statistics, or a related field.
  • •Strong interest in working with structured data and ensuring data quality across systems and business processes.
  • •Advanced Microsoft Excel and PowerPoint experience; familiarity with Power BI (or other data visualization/reporting tools) is a plus.
  • •Curiosity to understand end-to-end data flows, system dependencies, and how data affects downstream tools and decision-making.
Experience:1-2 yearsInsurance
Education:Bachelor's
Skills:Analytical thinkingAttention to detailProblem-solvingCommunicationReliability
Languages:EnglishSpanish
Tech Stack:Microsoft ExcelPowerPointPower BIVBASQLPythonQlik

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn