Miu Miu Client Advisor, Bal Harbour (Miami, US)

Prada Group
Miami
Full timeFunction: SalesSkills: ["Communication","Interpersonal skills","Teamwork","Self-motivation","Problem-solving","Resilience","Customer focus"]

Serve as the brand ambassador to deliver an extraordinary luxury client experience and maximize individual and team sales. Welcome and assist clients in-store, discover needs, and foster long-term relationships through CRM and a personalized approach. Support omnichannel mindset, cross-sell with departments, maintain visual standards and security on the shop floor, and handle complaints in line with procedures while staying current on fashion trends and competitors.

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Prada Group
Prada Group
1 day ago

Miu Miu Client Advisor, Bal Harbour (Miami, US)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Serve as the brand ambassador to deliver an extraordinary luxury client experience and maximize individual and team sales. Welcome and assist clients in-store, discover needs, and foster long-term relationships through CRM and a personalized approach. Support omnichannel mindset, cross-sell with departments, maintain visual standards and security on the shop floor, and handle complaints in line with procedures while staying current on fashion trends and competitors.
Location: Miami
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Place the customer at the center by creating a welcoming environment and delivering service aligned with the client journey ceremony.
  • •Capture customer data into the company CRM to connect and develop personalized relationships and future opportunities.
  • •Embrace omnichannel mindset and work as a team player to ensure a consistent exceptional experience.
  • •Engage in proactive cross-selling across departments to achieve individual sales targets and KPIs.
  • •Maintain shop floor and visual display standards, comply with operational guidelines and stock procedures, and help prevent product thefts.

Key Requirements

  • •Passion for selling and retail/store service, with strong knowledge and interest in luxury/fashion, art and design.
  • •Experience building long-lasting client relationships and delivering an excellent in-store experience.
  • •Excellent communication and interpersonal skills, with the ability to work in a team as well as independently.
  • •Ability to stay up to date on fashion trends and competitors, and demonstrate brand and product knowledge.
  • •Fluency in English; other languages are a plus.
Experience:LuxuryFashionRetail
Skills:CommunicationInterpersonal skillsTeamworkSelf-motivationProblem-solvingResilienceCustomer focus
Languages:English
Tech Stack:CRM

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn