VIP Relationship Manager

OKX
Dubai
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 4+ yearsSkills: ["Relationship-building","Prospecting","Negotiation","Closing","Analytical problem-solving","Data-driven decision-making"]

Own OKX’s VIP growth strategy in the MENA region by prospecting, engaging, and onboarding high-value clients, while serving as the primary point of contact for an existing VIP portfolio. Strengthen relationships through profiling and consistent communication, build a pipeline using market intelligence and networks, and guide clients through VIP structure, onboarding, and product updates. Collaborate with growth, product, and BI teams to drive revenue and engagement.

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FursaFursa
OKX
OKX
1 day ago

VIP Relationship Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Own OKX’s VIP growth strategy in the MENA region by prospecting, engaging, and onboarding high-value clients, while serving as the primary point of contact for an existing VIP portfolio. Strengthen relationships through profiling and consistent communication, build a pipeline using market intelligence and networks, and guide clients through VIP structure, onboarding, and product updates. Collaborate with growth, product, and BI teams to drive revenue and engagement.
Location: Dubai
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Identify, engage, and onboard prospective VIP clients across the MENA region while serving as the primary point of contact for an existing portfolio.
  • •Build and strengthen client relationships through strategic outreach, consistent communication, client profiling, and understanding trading needs.
  • •Develop a pipeline of high-value prospects using market intelligence, industry networks, referrals, and events.
  • •Guide prospective and existing clients through OKX’s product offerings, VIP structure, onboarding journey, and platform updates.
  • •Drive revenue growth by converting opportunities and increasing engagement across existing accounts while supporting partnerships.

Pay and Benefits

Perks:Health InsuranceMeal AllowanceLearning BudgetWellness Stipend

Key Requirements

  • •4+ years of experience in business development, account management, VIP sales, or client services within crypto, finance, FX, or a related field.
  • •Proven track record of acquiring VIP/high-value clients and successfully managing and growing client portfolios.
  • •Strong relationship-building, prospecting, negotiation, and closing skills.
  • •Strong analytical and problem-solving skills with a data-driven approach to pipeline development and portfolio growth.
  • •Fluency in English required; Arabic skills are a plus.
Experience:4+ yearsCryptocurrencyFinanceFXDigital assets
Skills:Relationship-buildingProspectingNegotiationClosingAnalytical problem-solvingData-driven decision-making
Languages:EnglishArabic

Company Brief

OKX
Global cryptocurrency exchange and Web3 technology provider offering spot and derivatives trading, custody, wallet services, and blockchain infrastructure to retail and institutional users worldwide.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Victoria, Seychelles
Founded: 2017
WebsiteLinkedIn