Mastercard

2 months ago

Manager, Business/Systems Analysis - Sales Systems

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Lead the business and systems analysis for Mastercard’s Sales Systems, driving large-scale CRM and revenue-operations initiatives across Salesforce and related SaaS platforms. Partner with diverse business lines and engineering teams to collect requirements, write technical stories, validate designs, test updates, and enable adoption through training and governance that improve usability, data quality, reporting, and cross-system integrations.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive large scale systems improvement efforts of the Sales systems across Mastercard Services – focusing on business integrations, M&As and other strategic priorities from the design/implementation perspective
•Partner with diverse teams and business lines to bring innovative systems to life and ensure governance and processes are used
•Act as the bridge between business and tech stakeholders to collect business needs, write technical stories and work with technology teams to test, validate and implement
•Collaborate with system engineering for systems projects including design and integration ensuring they function optimally and meet business needs
•Provide training and support adoption to the Salesforce.com systems' user base

Pay and Benefits

Salary: USD 125,000 - 207,000 annually

Perks:Health Insurance401kPaid Leave

Key Requirements

•BS/BA degree or combination of experience and formal education
•Experience driving large-scale systems initiatives including onboarding CRM, new productivity tools, and business integration and M&As
•Solution Architecture skillset exposure bringing a variety of technology together for a unified experience
•Relevant experience (e.g. Product Owner/ Manager, Manager Consultant) in requirement gathering, user story definition, liaising with tech, functional testing and user testing support and business inquiries
•Understand your team's technologies and be able to evaluate system designs and architecture as you participate in discussions.

Experience:CRMSalesforceRevenue Ops

Education:Bachelor's

Skills:CommunicationStakeholder managementProblem-solvingProject management

Certifications:Salesforce Administrator

Tech Stack:SalesforceSales CloudMarketing CloudOutreachCPQIroncladSeismicCertinia PSATableauSAPOracleSingleView

Company Brief

Mastercard

Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Mastercard

2 months ago

Manager, Business/Systems Analysis - Sales Systems

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive large scale systems improvement efforts of the Sales systems across Mastercard Services – focusing on business integrations, M&As and other strategic priorities from the design/implementation perspective
•Partner with diverse teams and business lines to bring innovative systems to life and ensure governance and processes are used
•Act as the bridge between business and tech stakeholders to collect business needs, write technical stories and work with technology teams to test, validate and implement
•Collaborate with system engineering for systems projects including design and integration ensuring they function optimally and meet business needs
•Provide training and support adoption to the Salesforce.com systems' user base

Pay and Benefits

Salary: USD 125,000 - 207,000 annually

Perks:Health Insurance401kPaid Leave

Key Requirements

•BS/BA degree or combination of experience and formal education
•Experience driving large-scale systems initiatives including onboarding CRM, new productivity tools, and business integration and M&As
•Solution Architecture skillset exposure bringing a variety of technology together for a unified experience
•Relevant experience (e.g. Product Owner/ Manager, Manager Consultant) in requirement gathering, user story definition, liaising with tech, functional testing and user testing support and business inquiries
•Understand your team's technologies and be able to evaluate system designs and architecture as you participate in discussions.

Experience:CRMSalesforceRevenue Ops

Education:Bachelor's

Skills:CommunicationStakeholder managementProblem-solvingProject management

Certifications:Salesforce Administrator

Tech Stack:SalesforceSales CloudMarketing CloudOutreachCPQIroncladSeismicCertinia PSATableauSAPOracleSingleView

Company Brief

Mastercard

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor