Compliance Operations Lead

Wise
Hyderabad
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 4+ yearsSkills: ["Ownership","Accountability","Problem-solving","Relationship building","Communication"]

Lead a Compliance Operations team responsible for decisions on higher-risk customers across selected APAC entities. Own the control environment by maintaining visibility into high-risk customer portfolios, ensuring effective mitigation of financial crime risk, and meeting local regulatory obligations. Drive performance through KPI and quality management, oversee quality frameworks for enhanced customer due diligence, and provide subject-matter expertise and escalation support for KYC/CDD matters while improving processes and automation.

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FursaFursa
Wise
Wise
2 days ago

Compliance Operations Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead a Compliance Operations team responsible for decisions on higher-risk customers across selected APAC entities. Own the control environment by maintaining visibility into high-risk customer portfolios, ensuring effective mitigation of financial crime risk, and meeting local regulatory obligations. Drive performance through KPI and quality management, oversee quality frameworks for enhanced customer due diligence, and provide subject-matter expertise and escalation support for KYC/CDD matters while improving processes and automation.
Location: Hyderabad
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead by example and drive a customer-focused mindset across the team and wider organisation, building high-performing teams.
  • •Manage and develop compliance operations people plans, coaching, and performance through one-on-ones, escalations, and corrective actions.
  • •Improve operational processes by identifying automation and efficiency opportunities, refining standard operating procedures, and monitoring resource allocation.
  • •Ensure consistent delivery of high-quality customer due diligence reviews and meet operational metrics aligned to organisational objectives.
  • •Serve as a subject matter expert on regulatory obligations and risk-based AML/CTF deterrence and prevention, providing guidance to first-line teams and supporting audits and 2LoD escalation when needed.

Key Requirements

  • •At least 4 years of experience in FinCrime Operations or Compliance relating to customer due diligence and risk assessments.
  • •At least 2+ years leading medium to large teams (10-20), preferably in FinCrime operations or Compliance.
  • •Experienced financial crime practitioner with thorough knowledge of AML/CTF regulations in APAC markets for customer due diligence.
  • •Worked in first-line FinCrime operations on complex customer cases and ideally in second-line compliance advisory, including regulatory inspections/audits and FIU reporting.
  • •Strong communication, organisational skills, and the ability to independently solve problems and drive improvements under pressure.
Experience:4+ yearsFinancial servicesFinCrimePayments complianceAPACAML/CTFKYC/CDD
Skills:OwnershipAccountabilityProblem-solvingRelationship buildingCommunication
Languages:English

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
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