Role in General Telephones (VAJ)

Emaar Properties
United Arab Emirates
Workplace: OnsiteFull timeFunction: OtherExperience: 4+ yearsEducation: high_schoolSkills: ["Communication","Customer service","Teamwork","Empathy","Problem-solving"]

Join our hospitality team to deliver exceptional guest experiences in a frontline front-office function. You will represent the brand across the guest journey from check-in to check-out, ensuring flawless service, high guest satisfaction, and proactive communication with colleagues. The role requires strong EQ, a service-driven mindset, and the ability to thrive in a fast-paced, luxury 5-star environment.

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Emaar Properties
Emaar Properties
4 months ago

Role in General Telephones (VAJ)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Join our hospitality team to deliver exceptional guest experiences in a frontline front-office function. You will represent the brand across the guest journey from check-in to check-out, ensuring flawless service, high guest satisfaction, and proactive communication with colleagues. The role requires strong EQ, a service-driven mindset, and the ability to thrive in a fast-paced, luxury 5-star environment.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time

Key Responsibilities

  • •Conduct all operational tasks in Front Office while living up to service standards and procedures.
  • •Go the extra (s)mile where you can.
  • •Prevent complaints and ensure adequate service recovery where needed.
  • •Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.

Key Requirements

  • •Genuine service personality, with high EQ.
  • •Minimum 4 years’ experience in Hospitality industry.
  • •Minimum 2 years’ experience in a Supervisory role / similar experience in a 5 star hospitality industry.
  • •Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred.
  • •A minimum of 1 – 3 year experience in a similar position in a 5-star hospitality company.
Experience:4+ yearsHospitalityHospitality industryFront office
Education:High School
Skills:CommunicationCustomer serviceTeamworkEmpathyProblem-solving
Languages:English

Company Brief

Emaar Properties
Leading Dubai-based global real estate developer and lifestyle company known for master-planned communities and landmark assets such as Burj Khalifa and The Dubai Mall; operates property development, malls, hospitality and related services internationally.
Industry: Real Estate Development
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1997
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