Horizontal Digital

2 weeks ago

Senior Client Partner-2F93E09F3B

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Own client portfolios and drive measurable business impact and revenue growth by leading strategic account management. Build executive relationships, guide clients through experience and business transformations, and align needs with the consultancy’s offerings. Lead onboarding and 360-degree account stewardship, oversee satisfaction metrics (including NPS), and shape proposals and SOWs across complex accounts. Partner with internal capability teams to produce case studies and support new engagements.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Lead and manage a portfolio of multiple client accounts (typically $5–10M) to drive growth, retention, and satisfaction.
•Build and expand senior and executive relationships within client organizations to generate advisory conversations and opportunities.
•Own the 360-degree view of each client and lead client mapping, onboarding, and transition to delivery leadership.
•Oversee account profitability and revenue forecasting, ensuring opportunities are reflected and annual commitments are upheld.
•Define scopes and shape ambiguous asks into proposals and defensible statements of work; measure customer satisfaction and guide improvement strategies.

Key Requirements

•10+ years of experience in a digital agency, consultancy, or digital product development environment.
•Proven experience growing key accounts (with $5M+ experience) and expanding client relationships.
•Strong stakeholder management and communication skills, including leading senior client meetings and presentations.
•Strong financial acumen for forecasting and revenue management.
•Experience with Sitecore, Optimizely, and/or Contentstack (or other composable DXP) is preferred; industry experience in relevant verticals is preferred.

Experience:10+ yearsDigital transformationConsultingMarTechDXP

Education:Bachelor's

Skills:Stakeholder managementCommunicationLeadershipFinancial acumenStrategic vision

Tech Stack:SitecoreOptimizelyContentstackComposable DXP

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Horizontal Digital

Horizontal Digital is a digital marketing agency offering web design, SEO, PPC, social media management, and content marketing services to help businesses improve online presence, generate leads, and grow customer engagement across digital channels.

Industry: Professional Services

Website

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Horizontal Digital

2 weeks ago

Senior Client Partner-2F93E09F3B

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Lead and manage a portfolio of multiple client accounts (typically $5–10M) to drive growth, retention, and satisfaction.
•Build and expand senior and executive relationships within client organizations to generate advisory conversations and opportunities.
•Own the 360-degree view of each client and lead client mapping, onboarding, and transition to delivery leadership.
•Oversee account profitability and revenue forecasting, ensuring opportunities are reflected and annual commitments are upheld.
•Define scopes and shape ambiguous asks into proposals and defensible statements of work; measure customer satisfaction and guide improvement strategies.

Key Requirements

•10+ years of experience in a digital agency, consultancy, or digital product development environment.
•Proven experience growing key accounts (with $5M+ experience) and expanding client relationships.
•Strong stakeholder management and communication skills, including leading senior client meetings and presentations.
•Strong financial acumen for forecasting and revenue management.
•Experience with Sitecore, Optimizely, and/or Contentstack (or other composable DXP) is preferred; industry experience in relevant verticals is preferred.

Experience:10+ yearsDigital transformationConsultingMarTechDXP

Education:Bachelor's

Skills:Stakeholder managementCommunicationLeadershipFinancial acumenStrategic vision

Tech Stack:SitecoreOptimizelyContentstackComposable DXP

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Horizontal Digital

Industry: Professional Services

Website