Retail Processing Trainer

Western Alliance Bancorp
Texas, Arizona, Ohio
Workplace: RemoteFull timeUSD 76,405 - 94,381 annuallyFunction: Education & TrainingExperience: 3+ yearsEducation: high_schoolSkills: ["Communication","Training"]

Design and deliver training programs that strengthen processing-team onboarding, performance, and process adherence. Conduct training needs assessments, build curriculum and learning materials, and manage all phases of training interventions. Evaluate effectiveness, ensure taught skills carry into daily work, and periodically refresh programs to reflect changing requirements. Support operational readiness by grooming employees for next-step career paths within residential mortgage processing teams.

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Western Alliance Bancorp
Western Alliance Bancorp
4 days ago

Retail Processing Trainer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Design and deliver training programs that strengthen processing-team onboarding, performance, and process adherence. Conduct training needs assessments, build curriculum and learning materials, and manage all phases of training interventions. Evaluate effectiveness, ensure taught skills carry into daily work, and periodically refresh programs to reflect changing requirements. Support operational readiness by grooming employees for next-step career paths within residential mortgage processing teams.
Location: Texas, Arizona, Ohio
Workplace: Remote
Employment Type: Full time
Job Function: Education & Training
Seniority: Entry level

Key Responsibilities

  • •Design and conduct training programs that enhance employee competencies and support operational readiness.
  • •Perform training needs assessments and translate requirements into curriculum and learning materials.
  • •Develop or oversee classroom handouts, instructional materials, aids, and manuals.
  • •Deliver training courses, monitor training outcomes, and assess effectiveness to ensure skills transfer to workplace behavior.
  • •Periodically evaluate and update ongoing programs to reflect changes and stay abreast of trends and tools in employee development.

Pay and Benefits

Salary: USD 76,405 - 94,381 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalTime Off401k MatchingTuition AssistanceWellness Stipend

Key Requirements

  • •3+ years of related experience in Training or a similar field.
  • •High school diploma required.
  • •Entry level to intermediate knowledge of the residential mortgage industry in Correspondent or Retail Lending.
  • •Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules, regulations, industry standards, and practices.
  • •Intermediate speaking and writing communication skills.
Experience:3+ yearsResidential mortgage
Education:High School
Skills:CommunicationTraining

Company Brief

Western Alliance Bancorp
Bank holding company that provides commercial banking, mortgage banking, treasury management, and specialized financial services through its Western Alliance Bank subsidiaries. Serves businesses, real estate clients, and consumers across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Phoenix, United States
Founded: 1994
WebsiteLinkedIn