Ebury

2 days ago

Customer Relations Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Manage a portfolio of corporate clients in Düsseldorf, owning trading account setup, relationship management, and deal execution across FX hedging, payments, and cash management. Partner with a sales team to support business origination, position Ebury against competitors, and drive KPI performance around new/repeat revenues, churn reduction, and wallet-share growth. Build client trust through meetings and professional presentations while identifying upsell, cross-sell, and referral opportunities.

Location: Düsseldorf

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Manage a portfolio of corporate clients and execute products including FX hedging, payments, and cash management, upselling Ebury capabilities.
•Collaborate with a sales team to assist in business origination by understanding client environments, strategies, and industries.
•Understand competitors’ capabilities and gaps to position Ebury’s Banking solutions effectively.
•Deliver KPIs including repeat and new business revenues, reducing client churn, upselling/cross-selling, and increasing wallet-share.
•Build and maintain client relationships through meetings and presenting proposals and updates; expand business and originate new referrals.

Pay and Benefits

Perks:Health InsuranceSocial Benefits

Key Requirements

•Strong Financial Services experience in a sales or relationship management role, with an established network of contacts.
•Experience in an FX institution and/or commercial bank, or selling other financial instruments to SMEs and corporate clients.
•Solid understanding of relevant compliance requirements.
•Exceptional communication skills to secure commitment and buy-in; fluency in German and strong business-level English.
•Sophisticated technical ability with statistical/fundamental analysis and risk management practices.

Experience:Financial servicesFXFintech

Education:

Skills:CommunicationNegotiationRelationship building

Languages:GermanEnglish

Company Brief

Ebury

Provides international payments, FX, and treasury solutions for SMEs and mid-market companies, enabling cross-border transactions, multi-currency accounts, and financing services to support global trade and cash flow management.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: London, United Kingdom

Founded: 2009

Website LinkedIn

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Ebury

2 days ago

Customer Relations Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Düsseldorf

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Manage a portfolio of corporate clients and execute products including FX hedging, payments, and cash management, upselling Ebury capabilities.
•Collaborate with a sales team to assist in business origination by understanding client environments, strategies, and industries.
•Understand competitors’ capabilities and gaps to position Ebury’s Banking solutions effectively.
•Deliver KPIs including repeat and new business revenues, reducing client churn, upselling/cross-selling, and increasing wallet-share.
•Build and maintain client relationships through meetings and presenting proposals and updates; expand business and originate new referrals.

Pay and Benefits

Perks:Health InsuranceSocial Benefits

Key Requirements

•Strong Financial Services experience in a sales or relationship management role, with an established network of contacts.
•Experience in an FX institution and/or commercial bank, or selling other financial instruments to SMEs and corporate clients.
•Solid understanding of relevant compliance requirements.
•Exceptional communication skills to secure commitment and buy-in; fluency in German and strong business-level English.
•Sophisticated technical ability with statistical/fundamental analysis and risk management practices.

Experience:Financial servicesFXFintech

Education:

Skills:CommunicationNegotiationRelationship building

Languages:GermanEnglish

Company Brief

Ebury

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: London, United Kingdom

Founded: 2009

Website LinkedIn