Agency Development Head, Seremban (Kuala Lumpur, MY)

Zurich Insurance
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Coaching","Communication","Team management","Problem-solving"]

Lead and develop the sales and distribution teams for Zurich’s Strategic Business Unit products, driving profitable growth through new business, client retention, and service quality. Oversee cost-efficient operations, budget adherence, and performance monitoring, while coaching staff and pushing for improved market share and product mix in the Kuala Lumpur region.

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Zurich Insurance
Zurich Insurance
4 months ago

Agency Development Head, Seremban (Kuala Lumpur, MY)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Lead and develop the sales and distribution teams for Zurich’s Strategic Business Unit products, driving profitable growth through new business, client retention, and service quality. Oversee cost-efficient operations, budget adherence, and performance monitoring, while coaching staff and pushing for improved market share and product mix in the Kuala Lumpur region.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Selects, trains, develops, and coaches team members, assesses their performance, and provides recommendations on HR issues (promotions, transfers, salary administration, terminations)
  • •Manages the sales and service activities of the management team to increase new business and retention in all account product offerings
  • •Manages operations for cost efficiency; evaluates opportunities to reduce costs and improve operations; monitors and maintains expenses within budget
  • •Manages the Customer Service Index program to ensure results are reported to senior management
  • •Contributes to building a diverse and inclusive workplace and supports training and development opportunities

Key Requirements

  • •Experience leading sales and distribution teams in an insurance context or similar industry
  • •Strong people management skills: coaching, performance reviews, promotions and HR decisions
  • •Proven ability to grow new business while retaining existing accounts
  • •Ability to manage operations for cost efficiency and budget control
  • •Understanding of customer service metrics and reporting to senior management
Experience:Insurance
Skills:LeadershipCoachingCommunicationTeam managementProblem-solving

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn