Product Manager - Digital Customer Experience (Atlanta, GA, US, 30346)

Crh
Atlanta
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Attention to detail","Problem-solving","Stakeholder management","Project management"]

Own the digital product vision for business websites end-to-end, from discovery and design through development and delivery. Serve as a cross-functional liaison across brand, digital solutions, product, creative, sales, and operational teams. Drive agile product development by prioritizing the backlog, defining user stories and acceptance criteria, and collaborating with stakeholders to deliver continuous improvements that align with customer needs.

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Crh
Crh
3 hours ago

Product Manager - Digital Customer Experience (Atlanta, GA, US, 30346)

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Last checked: 3 hours agoStatus: Live

Job Summary

Own the digital product vision for business websites end-to-end, from discovery and design through development and delivery. Serve as a cross-functional liaison across brand, digital solutions, product, creative, sales, and operational teams. Drive agile product development by prioritizing the backlog, defining user stories and acceptance criteria, and collaborating with stakeholders to deliver continuous improvements that align with customer needs.
Location: Atlanta
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Drive digital initiatives from discovery and design through development and delivery.
  • •Own and prioritize the digital product backlog and establish the digital product roadmap.
  • •Define business, technical, and functional requirements using user stories and acceptance criteria.
  • •Represent the voice of the customer to align digital investments with customer needs and simplify the path to purchase.
  • •Facilitate delivery by collaborating with stakeholders and delegate resources to drive incremental change.

Pay and Benefits

Perks:Health InsuranceDentalDisability Insurance

Key Requirements

  • •3+ years of experience in product management and related digital product work.
  • •Excellent communication, strong attention to detail, and problem-solving abilities.
  • •Experience with digital product management, project management, and agile methods is beneficial.
  • •Familiarity with analytics platforms and digital marketing is beneficial.
  • •A degree in a business-related field such as communications, web design, or marketing is preferred.
Experience:3+ years
Education:Bachelor's in communications, web design, marketing
Skills:CommunicationAttention to detailProblem-solvingStakeholder managementProject management
Tech Stack:AgileAnalytics platforms

Company Brief

Crh
Global building materials business supplying aggregates, cement, asphalt, ready-mixed concrete, and construction products and services to the construction industry across Europe, North America and other markets.
Industry: Building Materials
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1970
WebsiteLinkedIn