Relationship Manager - Customer Growth, Business Cards & Payments (Eastern Tennessee - Knoxville, North Carolina - Asheville/Charlotte, and South Carolina - Greenville)

Discover Financial
Charlotte
Workplace: OnsiteFull timeUSD 100,000 - 135,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Consultative selling","Relationship building","Organizational skills","Needs-based presentation","Process and project management"]

Own customer growth for Business Cards & Payments in an assigned multi-state territory. Use consultative selling to secure appointments, understand purchasing needs, and educate small business owners on how Capital One payment solutions and account payable offerings can increase profitability. Drive the full sales cycle, engage and expand existing customer charge volume, analyze spend for new opportunities, maintain CRM data compliance, and partner closely with customers to integrate products into their workflows.

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FursaFursa
Discover Financial
Discover Financial
3 days ago

Relationship Manager - Customer Growth, Business Cards & Payments (Eastern Tennessee - Knoxville, North Carolina - Asheville/Charlotte, and South Carolina - Greenville)

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Last checked: 17 hours agoStatus: Live

Job Summary

Own customer growth for Business Cards & Payments in an assigned multi-state territory. Use consultative selling to secure appointments, understand purchasing needs, and educate small business owners on how Capital One payment solutions and account payable offerings can increase profitability. Drive the full sales cycle, engage and expand existing customer charge volume, analyze spend for new opportunities, maintain CRM data compliance, and partner closely with customers to integrate products into their workflows.
Location: Charlotte
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Secure appointments directly with customers in the assigned territory.
  • •Assess current customers’ needs using consultative selling and teach payment solution usage.
  • •Analyze total business spend to identify additional opportunities to leverage products and services.
  • •Drive incremental card charge volume and existing account engagement.
  • •Maintain and update CRM systems to ensure data compliance.

Pay and Benefits

Salary: USD 100,000 - 135,000 annually

Key Requirements

  • •At least 3 years of sales experience.
  • •Proficiency using Salesforce.com.
  • •Proficiency using Google Suite.
  • •Experience growing existing customers in the field.
  • •Experience with Small Business customers and/or the financial services industry (preferred).
Experience:3+ yearsSmall businessFinancial servicesCustomer growth
Education:Bachelor's
Skills:Consultative sellingRelationship buildingOrganizational skillsNeeds-based presentationProcess and project management
Tech Stack:Salesforce.comGoogle SuiteCRM

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn