Dandy

2 months ago

Account Manager - Small Multi Location

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Account Manager responsible for a 100+ account book in the dental sector, driving Net Revenue Retention through strategic account planning, upsell opportunities, and cross-location expansion while collaborating with Sales, Training, and Customer Support to maximize customer satisfaction and retention.

Location: Barcelona

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Drive Net Revenue Retention (NRR) through strategic account planning and proactive customer engagement
•Identify and execute upsell and cross-sell opportunities within your book of business and expand into additional practice locations
•Build and maintain strong, long-lasting relationships with doctors at key accounts and negotiate commercial terms
•Understand the operations of a dentistry practice and speak the language of clinicians to problem-solve and partner with customers
•Collaborate with cross-functional teams (customer support, training) to retain customers and feed product enhancements

Pay and Benefits

Salary: EUR 36,800 - 46,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceEquity

Key Requirements

•6+ years of experience in the dental industry in Sales, Account Management, Customer Success, or other role interfacing directly with dentists

Experience:6+ yearsDental

Skills:CommunicationProblem-solvingOrganizationalData analysisCustomer relationship management

Languages:SpanishCatalan

Tech Stack:CRMData dashboards

Company Brief

Dandy

Dandy is a fully digital dental lab that provides intraoral scanners, chairside software, real-time clinical support, and AI‑accelerated manufacturing to streamline prosthetic workflows and improve patient outcomes for dental practices and DSOs.

Industry: HealthTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Seed

Headquarters: New York, United States

Founded: 2016

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Dandy

2 months ago

Account Manager - Small Multi Location

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Barcelona

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Drive Net Revenue Retention (NRR) through strategic account planning and proactive customer engagement
•Identify and execute upsell and cross-sell opportunities within your book of business and expand into additional practice locations
•Build and maintain strong, long-lasting relationships with doctors at key accounts and negotiate commercial terms
•Understand the operations of a dentistry practice and speak the language of clinicians to problem-solve and partner with customers
•Collaborate with cross-functional teams (customer support, training) to retain customers and feed product enhancements

Pay and Benefits

Salary: EUR 36,800 - 46,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceEquity

Key Requirements

•6+ years of experience in the dental industry in Sales, Account Management, Customer Success, or other role interfacing directly with dentists

Experience:6+ yearsDental

Skills:CommunicationProblem-solvingOrganizationalData analysisCustomer relationship management

Languages:SpanishCatalan

Tech Stack:CRMData dashboards

Company Brief

Dandy

Industry: HealthTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Seed

Headquarters: New York, United States

Founded: 2016

Glassdoor: 3.4

Website LinkedIn Glassdoor