Teller

FB Financial
United States
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: []

Serve as the first point of contact for customers, processing transactions in line with bank policies while answering account and service questions. Maintain daily teller operational standards including cash drawer security, balances, item capture, and counterfeit detection. Educate customers on bank products and digital services (mobile, online, ATM) and recognize referral opportunities. Follow confidentiality, compliance, and security procedures, including robbery and fraud controls.

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FursaFursa
FB Financial
FB Financial
1 week ago

Teller

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Serve as the first point of contact for customers, processing transactions in line with bank policies while answering account and service questions. Maintain daily teller operational standards including cash drawer security, balances, item capture, and counterfeit detection. Educate customers on bank products and digital services (mobile, online, ATM) and recognize referral opportunities. Follow confidentiality, compliance, and security procedures, including robbery and fraud controls.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Assist customers with transactional needs and basic inquiries about accounts, transactions, service charges, and interest rates.
  • •Maintain daily teller operational standards including cash drawer security, balancing, item capture, counterfeit identification, coin counting, and ATM balancing.
  • •Educate customers on available products and services, including mobile, online, ATM, and other digital solutions.
  • •Recognize customer needs and refer customers to appropriate bank partners for cross-sell or service opportunities.
  • •Protect the bank by following confidentiality and regulatory compliance procedures, security protocols, and robbery/fraud controls.

Key Requirements

  • •Basic computer and math skills.
  • •High school diploma or equivalent.
  • •Less than two years of experience.
  • •Must be bonded within the first six months of employment.
  • •Foundational understanding of banking regulatory compliance and confidentiality guidelines.
Experience:BankingCommunity banking
Education:High School
Languages:En_US

Company Brief

FB Financial
FB Financial (FirstBank) is a regional bank offering consumer and commercial banking services, including deposits, lending, mortgage, and wealth management solutions to individuals and businesses across its branch footprint.
Industry: Banking
Growth: Established Company
Headquarters: Nashville, United States
Website