Lead Supervisor I

Tapestry
Phoenix
Workplace: OnsiteFull timeUSD 16 - 24.75Function: Administration & Executive AssistanceSkills: ["Leadership","Customer focus","Conflict resolution","Interpersonal communication","Driving results"]

Lead the sales floor as a brand ambassador to achieve sales targets and deliver an exceptional customer experience. Drive store execution by implementing company initiatives, supporting day-to-day operations, and analyzing sales data to improve performance. Coach and mentor the team on clienteling strategy, recruiting and training needs, and performance guidance. Provide HR and conflict-resolution support in the absence of the leadership team, ensuring compliance with company and store procedures while fostering an inclusive culture.

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FursaFursa
Tapestry
Tapestry
3 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead the sales floor as a brand ambassador to achieve sales targets and deliver an exceptional customer experience. Drive store execution by implementing company initiatives, supporting day-to-day operations, and analyzing sales data to improve performance. Coach and mentor the team on clienteling strategy, recruiting and training needs, and performance guidance. Provide HR and conflict-resolution support in the absence of the leadership team, ensuring compliance with company and store procedures while fostering an inclusive culture.
Location: Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Serve as a brand ambassador by embodying Coach values and increasing brand awareness.
  • •Monitor and analyze sales data, identify trends, and recommend actions to enhance store performance.
  • •Support recruiting, interviewing, performance evaluation, and training as needed; provide feedback and hold team accountable to goals.
  • •Assist with clienteling strategy to build long-term customer relationships and provide HR/conflict resolution support as needed.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kPaid LeaveDisabilityLearning BudgetCommuter Benefits

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Lead implementation of company initiatives and support full store operations.
  • •Recruit, interview, and support performance evaluation and training for team members.
  • •Maintain ability to bend, reach, stretch, and lift/carry product and fixtures (at least 25 lbs regularly; up to 50 lbs occasionally).
  • •Adhere to and enforce company and store operational policies and procedures.
Experience:Retail
Skills:LeadershipCustomer focusConflict resolutionInterpersonal communicationDriving results

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor