Receptionist - UAEN - Al Ain British Academy - Immediate Start

Aldar Education
Al Ain
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2+ yearsEducation: high_schoolSkills: ["Customer service","Communication","Interpersonal skills","Attention to detail","Organizational skills"]

Provide impeccable, professional customer service to parents and visitors at the academy. Handle enquiries via in-person reception and phone, maintain visitor and admissions enquiry records, and support the admissions process and school tours. Represent the academy professionally, offer accurate information about programs and fees, and provide clerical/administrative support including word-processing, data entry, and routine correspondence.

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FursaFursa
Aldar Education
Aldar Education
1 day ago

Receptionist - UAEN - Al Ain British Academy - Immediate Start

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Last checked: 6 hours agoStatus: Live

Job Summary

Provide impeccable, professional customer service to parents and visitors at the academy. Handle enquiries via in-person reception and phone, maintain visitor and admissions enquiry records, and support the admissions process and school tours. Represent the academy professionally, offer accurate information about programs and fees, and provide clerical/administrative support including word-processing, data entry, and routine correspondence.
Location: Al Ain
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Provide high-quality customer service to potential and existing customers, greeting visitors and answering calls professionally.
  • •Assist parents through the student registration and admission process during the initial enquiry stage, including inbound/outbound calls.
  • •Offer guidance and accurate information about the academy, curriculum, education level, and tuition fees; promote schools and summer programmes.
  • •Maintain records by logging admissions enquiries into the school MIS and maintaining visitor databases and reception materials.
  • •Support administrative tasks such as clerical support, updating registers, completing standard forms, sorting mail, and arranging transportation for visitors.

Key Requirements

  • •High School Certificate/Diploma or a bachelor's degree.
  • •Minimum 2 years of experience in a customer-focused role in the region.
  • •Fluent English communication skills (written and oral).
  • •Strong interpersonal skills and attention to detail with timely follow-up.
  • •Computer literate, including familiarity with social media platforms.
Experience:2+ years
Education:High School
Skills:Customer serviceCommunicationInterpersonal skillsAttention to detailOrganizational skills
Languages:English
Tech Stack:ExcelDatabaseWord-processingFaxSocial media

Eligibility

Nationality:UAE National

Company Brief

Aldar Education
Operates a portfolio of private schools and education services in the UAE. It manages academic institutions, school admissions, and learning experiences for students, with an emphasis on quality education and modern facilities.
Industry: Education
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 2016
WebsiteLinkedIn