U.S. Bancorp

1 week ago

UX Researcher – Digital Experience (Corporate & Institutional Banking)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Lead end-to-end UX research for Corporate and Institutional Banking digital initiatives, partnering with product, design, and business stakeholders to frame problems and drive decisions. Use qualitative and exploratory methods (e.g., stakeholder interviews and journey mapping) to uncover insights tied to user behavior and business priorities. Communicate findings clearly to technical and non-technical audiences, improve research practices, and identify opportunities to enhance digital experiences.

Location: Minneapolis, Atlanta, Chicago, Charlotte, Los Angeles

Workplace: Hybrid

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Seniority: Mid level

Key Responsibilities

•Lead end-to-end UX research and discovery aligned to business and product objectives.
•Partner with product managers, designers, and stakeholders to define problems, shape research strategies, and guide decisions.
•Select and apply appropriate research methodologies based on context and desired outcomes.
•Conduct qualitative and exploratory research, including stakeholder interviews and journey mapping, then synthesize inputs into insights.
•Present insights in a structured, outcome-oriented way and identify opportunities to improve digital experiences.

Pay and Benefits

Salary: USD 105,400 - 124,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kParental LeavePaid Leave

Key Requirements

•Bachelor’s degree in UX, design research, psychology, social science (or a related field), or equivalent experience.
•3 to 5 years of UX design research experience.
•Conduct qualitative and exploratory research, including stakeholder interviews and journey mapping.
•Translate complex research findings into clear, actionable insights that inform product direction and business strategy.
•Select and adapt research methodologies based on context, constraints, and desired outcomes.

Experience:3-5 yearsFinancial servicesRegulated environments

Education:Bachelor's

Skills:CommunicationCollaborationJudgmentStakeholder management

Eligibility

Work Authorization:Sponsorship available.

Company Brief

U.S. Bancorp

U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Minneapolis, United States

Founded: 1863

Glassdoor: 3.8

Website LinkedIn Glassdoor

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U.S. Bancorp

1 week ago

UX Researcher – Digital Experience (Corporate & Institutional Banking)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Minneapolis, Atlanta, Chicago, Charlotte, Los Angeles

Workplace: Hybrid

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Seniority: Mid level

Key Responsibilities

•Lead end-to-end UX research and discovery aligned to business and product objectives.
•Partner with product managers, designers, and stakeholders to define problems, shape research strategies, and guide decisions.
•Select and apply appropriate research methodologies based on context and desired outcomes.
•Conduct qualitative and exploratory research, including stakeholder interviews and journey mapping, then synthesize inputs into insights.
•Present insights in a structured, outcome-oriented way and identify opportunities to improve digital experiences.

Pay and Benefits

Salary: USD 105,400 - 124,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kParental LeavePaid Leave

Key Requirements

•Bachelor’s degree in UX, design research, psychology, social science (or a related field), or equivalent experience.
•3 to 5 years of UX design research experience.
•Conduct qualitative and exploratory research, including stakeholder interviews and journey mapping.
•Translate complex research findings into clear, actionable insights that inform product direction and business strategy.
•Select and adapt research methodologies based on context, constraints, and desired outcomes.

Experience:3-5 yearsFinancial servicesRegulated environments

Education:Bachelor's

Skills:CommunicationCollaborationJudgmentStakeholder management

Eligibility

Work Authorization:Sponsorship available.

Company Brief

U.S. Bancorp

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Minneapolis, United States

Founded: 1863

Glassdoor: 3.8

Website LinkedIn Glassdoor