Taiwan Fulfillment Operation

Applied Materials
Tokyo, Taiwan
Workplace: OnsiteFull timeFunction: Supply Chain & LogisticsSkills: ["Analytical thinking","Organizational skills","Time management","Communication","Stakeholder management"]

Own customer repair order operations for Applied Materials’ semiconductor and display equipment in Hsinchu. Build relationships with stakeholders such as GCC, Purchasing, and Logistics to streamline repair processes, escalate unmet requirements, and drive problem resolution. Use SAP and data analysis to identify process improvement opportunities, contain gaps, and support corrective actions. Provide informal guidance to new team members and communicate clearly across a matrixed organization.

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Applied Materials
Applied Materials
1 month ago

Taiwan Fulfillment Operation

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Last checked: 12 hours agoStatus: Live

Job Summary

Own customer repair order operations for Applied Materials’ semiconductor and display equipment in Hsinchu. Build relationships with stakeholders such as GCC, Purchasing, and Logistics to streamline repair processes, escalate unmet requirements, and drive problem resolution. Use SAP and data analysis to identify process improvement opportunities, contain gaps, and support corrective actions. Provide informal guidance to new team members and communicate clearly across a matrixed organization.
Location: Tokyo, Taiwan
Workplace: Onsite
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Entry level

Key Responsibilities

  • •Develop understanding of customer requirements and build effective customer relationships.
  • •Collaborate with GCC, Purchasing, and Logistics to streamline customer repair order processes.
  • •Escalate and follow up on unmet customer requirements and drive problem resolution with stakeholders.
  • •Collect and analyze customer-specific data to identify process improvement opportunities and support projects.
  • •Identify gaps in the repair process and drive containment actions and long-term corrective actions.

Key Requirements

  • •Japanese language proficiency at JLPT N1 level is required.
  • •Less than 4–8 years experience is indicated as a fit (role expects early-career capability).
  • •Intermediate knowledge of repair order management processes, systems, and tools, including SAP.
  • •Proficiency with Microsoft Office applications, especially Excel and PowerPoint.
  • •Ability to communicate clearly and professionally in written and spoken English (TOEIC 700+ preferred).
Experience:Semiconductor equipmentSemiconductorRepairs
Skills:Analytical thinkingOrganizational skillsTime managementCommunicationStakeholder management
Languages:EnglishJapanese
Tech Stack:SAPMicrosoft OfficeExcelPowerPointRepair order management

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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